They overbooked the flight but didn’t allow us to cancel the tickets. Two of us were flying but we only got 1 seat. They were not able to communicate in English and answer our questions, only kept repeating that we cannot do anything and can only wait until the end of the boarding to know if one of us will be denied boarding. Worse still is that we have a connecting flight in two hours, but there’s no recommendation of a solution for our situation, they only want to make max. profit out of you and don’t even bother to talk to you. The staff even got pissed after we tried a few times to repeat our question in English very slowly, and she made a face to us in front of all the other passengers.
Home Vueling review by Wen-Min
