Editorial Review

Vueling pricing is hard to beat

6 / 10

06 January, 2020

Airline Ratings

Airline Ratings

Cabin

Economy Class

Route Flown

Lyon

Gran Canaria

Seating

3 / 5

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Seated in front of door 2L, I found the legroom just fine. Photo: ohn Walton
Yes, Vueling’s new seats resemble ironing boards. But they’re very spacious ironing boards, and even my 6 foot 3-inch frame had more than adequate legroom even at 29” pitch. That’s something that feels miraculous to say, but the engineering of modern slimline seating means that if airlines are going to pitch seats at 29” then at least we can be less uncomfortable with it. I believe these are the Recaro SL3510 models that I’d previously seen on easyJet, but they seemed markedly narrower — or, rather, the aisle seemed markedly wider. Since the early days of the A320 family some airlines chose narrower seats and wider aisles on the relatively wider A320 fuselage, and it seems that unless I’m mistaken Vueling has done the same here. Regardless of the width, the flight was still pretty comfortable given that I had the entire row to myself, but with three people in the row it would have been a bit cramped on either side. The seats are also “pre-reclined”, which is of course airline speak for “don’t recline”, but I found the angle at which they come installed to be pretty comfortable, to the extent that I got a couple of hours of sleep on the flight.  

Customer Service

3 / 5

If Ryanair is cheap and nasty and easyJet is cheap and cheerful, Vueling’s brand is cheap and… disinterested, perhaps? I’ve never experienced an enthusiastic, smiling Vueling crew, although they’ve never been actively unpleasant, and this time was the same. The crew passed through with the trolleys a couple of times, but on this mostly empty evening flight, we were pretty much left alone, which is rather how I like it.  

Catering

3 / 5

Of all the Euro-LCCs, I find Vueling’s menu to be one of the most boring and uninspired. Where easyJet has on-brand-orange Aperol Spritzes, Vueling has… a few interchangeable sandwiches and the usual long-life shelf-stable ham or hummus boxes. The one nice option on the menu is their ginger lemonade, but it was out of stock at the end of the day. For an airline from the home of tapas to have just the same old same old, it’s not great, and the price for water is truly insane: 2.10€ for 33cl. Forewarned, I bought a couple of litre bottles in the terminal but was disappointed to see nowhere to refill reusable bottles (or a bottle you happen to have bought for the flight but drunk during the wait).  

Inflight Entertainment

3 / 5

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Wifi was supposed to be on board, but no. Photo: John Walton
Inflight Internet was supposed to be available on this flight — indeed, it was marked as such on the side of the aircraft — but the system was either not working or Vueling doesn’t turn it on for flights over water. Given the amount of the route over France and Spain, however, it seems unlikely that the latter was the issue. Instead, I settled down with some downloaded Netflix on my iPad before falling asleep for a couple of hours. With the four-hour flight,  I was grateful to have USB sockets underneath the seat to plug into and would have been even more grateful if I’d been using my phone rather than a tablet to watch movies. (Why these sockets under the seat rather than somewhere visible, though, on brand new seats, remains beyond me.)  

Extra Information

One benefit of a night flight from Lyon is that the checkin and security processes were entirely queueless, although the post-security T2 shopping area was pretty quiet and with not a lot of amenities, especially for food. Pick up a sandwich from the Paul in arrivals or bring snacks from home.

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