Vueling review by Lorenz

    77
    November 25, 2022

    Discrimination & Abuse of power



    1) I had to go to the toilet urgently. I was forbidden to go to the toilet while other passengers were allowed. I was treated differently.

    2) No information had to use a mask on board. It seems non sense that in some flights you have to use a mask and in others not (in the same flight company). I was forced to use a mask and when I asked why I had to use it, I was ignored twice. I had no idea if it was mandatory to use a mask in Spain. I used public transportation and was never asked to use a mask. The staff should have known the regulations and explained when asked about it.

    3) One of the flight attendants was wearing the mask incorrectly without the nose covered. I was forced to wear the mask correctly (mouth and nose covered). When I asked the flight attendant what were the reasons, the answer was:”Because I wear it as I like!”. There was an extreme abuse of power, especially by the cabin supervisor. The way I was treated is against the Human Rights.