Do not and I repeat do not fly United airlines. My wife and I always fly delta or southwest, but we made the mistake of flying United on June 27. My bag was returned to me ripped to shreds. United will not do anything about it and in fact told me at the airport that they did not have time to deal with me. I called support and they told me to return to the airport. My wife and I leave for Africa in July so we are pressed for time. United told me that they could send my bag to get fixed and it may be 90 days. I was also treated rudely by several of their staff. This is the worst customer service I have received from any industry. Just plain bad.
Home United Airlines review by Wesley 2016-06-29
