Flew from Newark to Richmond on a Bombardier Q300. First the flight was delayed about an hour and a half because the flight crew was late, their flight in was cancelled. I understand that United can’t control this but then once they arrived and we boarded the plane, the baggage loading crew disappeared so we sat on the plane for a half hour until someone showed up. There were bags on the loading ramp, they had literally stopped and left mid load. Completely unacceptable after an already delayed flight.
Home United Airlines review by Aaron 2015-01-07
