AirAsia Malaysia review by Rhys 2013-02-12

Air Asia A320 AK6569 Sibu to Kuching,
I recently flew Air Asia from Sibu to Kuching in East Malaysia (Borneo). I’m not a regular Air Asia flyer as I travel on business. Nevertheless I was pleasantly surprised. The AirAsia self check in facility was easy to use and it was easy to then just drop the bags off. I wasn’t sure about all the “extras” you have to pay for but I paid for the extra bag allowance and for priority seating. I was a bit worried when I got to the departure lounge to see a 50m queue of people. I figured I’d just blown my dough but was surprised when the hostess checked my ticket and walked me to the front of the line to the airbridge where a small queue had formed for the priority seating. Excellent! The flight itself left on time, the seats were all black which was a bit confronting initially but they were very comfortable. The staff do appear to be very young and inexperienced which would be worrying if there were any issues on the flight such as unruly passengers. Upon arrival it was raining so each departing passenger was given an AirAsia umbrella as they walked across the tarmac to the arrival hall. A nice touch and a very satisfying flight.