Qatar Airways wins Best Business Class and Best Catering for 2021

by Christine Forbes Smith
July 20, 2021
Best Business Class

Great food, wines, product, and service have once again proved the magic combination that delivered dual awards to Qatar Airways business class and catering in the 2021 Airline Excellence Awards as well as Best Airline for 2021.

What Makes Qatar Airways Business Class Shine

Qatar Airways business class “Qsuite” is simply stunning: a spacious, private, well-designed business class showcase that is packed with features designed to make travel more productive and comfortable.

It is a whole suite featuring a sliding privacy door and enough room to sprawl out comfortably, feet on the ottoman, without having to worry about swapping things around to make space. names its Top Twenty names its Top Ten Low-Cost Airlines

The suite is dominated by a giant 21.5-inch high-definition touch screen that is both crisp and responsive.

A generous secure storage compartment underneath the big padded armrest next to the seat holds the headphones and water and features a small bridge to keep smaller items such as glasses.

A full countertop is big enough to cope with magazines, menus, spare pillows, and other bits and pieces. Underneath is a lit shelf for parking laptops and tablets.

Variable seat controls allow you to recline or move the seat forward and backward and adjust lumbar support. There are four presets: lie flat, fully upright, take-off, and recline.

Options for charging devices include an illuminated USB port and a power point. A second USB port and an HDMI connection are around the corner.

READ: Qatar Airways’ Qsuite a Revolution in Comfort

The airline has an on-demand system for ordering, but Qatar’s attentive and personable cabin crew regularly ask if anything is needed.

“Qsuite is a first-class experience in business class,’’ editor-in-chief Geoffrey Thomas said. “It leaves nothing to chance, and our judges rated it as the best overall business-class products they had seen.

“It sets a standard to which some airlines can only aspire.’’

Top Airline Catering for 2021 also goes to Qatar Airways

While not all Qatar Airlines business class sections feature Qsuites, they do all boast the top-end food, presentation, and service that helped Qatar clinch the best catering award.

Getting fed is merely a question of selecting what you want from the a la carte menu and ordering it when you want.

Business Class

The catering in Qatar premium classes is easily restaurant standard, and this helps set a higher bar for the service and food in economy,’’ Mr. Thomas said. “Judges were impressed with the taste, freshness, and presentation of the food.’’

The Airline Excellence Awards, judged by editors with over 100 years of industry experience, combines important safety and government audits, with 11 key criteria that include: fleet age, passenger reviews, investment rating, product offerings, and staff relations.

Only airlines with a seven-star safety rating qualify for the awards.