According to AirlineRatings.com Editor-in-Chief Geoffrey Thomas, the airlines that have achieved the double seven-star for safety and product in alphabetical order are: Air New Zealand, Asiana Airlines, Cathay Pacific Airways, Emirates, Etihad Airways, EVA Air from Taiwan, Korean Air, Qantas Airways, Royal Jordanian, Singapore Airlines and Virgin Atlantic.
“These are airlines that are clearly standouts in the world of aviation and have dedicated years of effort to achieve these high standards,” said Mr Thomas.
“They are at the forefront of innovation and operational excellence and are always on the winner’s podium collecting awards for their efforts.”
Mr Thomas noted however that there were a number of airlines, such as Virgin Australia that were ‘knocking on the door’ of achieving the double. “Once it has completed its extensive makeover, Virgin Australia will be a seven-star airline. It’s only product inconsistency on a few routes that keeps it out of the seven-star category,” said Mr Thomas.
Best of the low cost airlines were New York-based JetBlue Airways, Seattle-based Alaska Airlines, German-based TUIfly and Denver-based Frontier which achieved a seven-star safety rating and the maximum – for a budget airline – five-star product rating.
“In the case of JetBlue, Alaska Airlines and Frontier they often offer a better product than many so-called full service airlines in the US,” said Mr Thomas.