Singapore Airlines Airline Review

Airline Ratings

By Airline Ratings Mon Feb 6, 2017

10 / 10

Cabin

Economy class

Route Flown

Singapore

Sydney

Seating

5 / 5

The business seat offers greater recline at 132 degrees and features an improved ergonomic seat cushion but don't worry the seat will also tip forward to give you a spacious bed. Two new sitting positions created called the Lazy-Z and Sundeck need no explaining for those who want to really lounge back and watch a movie. The bed is 71cm wide fully-flat and is 198cm in length which was appreciated by this 194cm writer. The airline has improved the padding and cushioned headboard for greater comfort in both sleeping and lounging positions. The new seat is crammed with little extras. A side console has been added to stow your laptop and tablet and it is within easy in both seat and bed mode.

Customer Service

5 / 5

As would be expected the attention to detail by the crew was outstanding.

Catering

5 / 5

On a seven-hour overnight flight departing at 1am meal choices can be a challenge. Singapore Airlines offers its Book the Cook (BTC) service for a super selection or you can take your chances with their onboard menu. On my flight there were three choices - Croque Monsieur, Braised Beef or Nasi Lemak which is spiced fish with coconut rice, sambal egg, fried tempeh and peanuts. Or you can bed down and wake to an American breakfast. Naturally on Singapore Airlines you can indulge with both. Perhaps the best way to judge the effort the airline goes to for its passengers is to look at things like the choice of Mocktails - six. Add if you're a coffee lover that are no less than 5 selections.

Inflight Entertainment

5 / 5

Located near the laptop stowage area are the in-seat power supply, eXport, HDMI and USB ports to connect and charge your smartphones, laptops and other personal devices. As most travellers will know, Singapore Airlines was a pioneer with seat back videos for all passengers and all that effort - and pain -back in the early 90s shows today. Business class passengers get a 46cm wide HD resolution LCD screen and noise-cancellation headphones and the selection is one the industry's best.

Extra Information

In a word a superb product and it is little wonder that the airline is a first choice for so many passengers.

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