Singapore Airlines Airline Review

Airline Ratings

By Airline Ratings Mon Feb 6, 2017

10 / 10

Cabin

Economy class

Route Flown

Sydney

Singapore

Seating

5 / 5

PY is on the main deck behind first class and in front of economy. There are 36 seats set at 96.5cm apart which is a 'comfort guaranteeing' 15cm more than economy. Seats are in a 2-4-2 configuration - exactly how business class started out on Qantas in 1979. Interestingly I noted with that extra legroom there wasn't the need to recline your seat for more space and no-one did on the seven-hour daylight flight to Singapore. My colleague David Flynn from Australian Business Traveller however tells me that these seats have a significant recline which can invade your space but that of course that is good for sleeping! The premium economy seat that Singapore Airlines has chosen comes with all the bells and whistles; a headrest that bends and twists in every direction, a seat that cradles you in the recline position, leg and foot rests, and plenty of gadget space.

Customer Service

5 / 5

As per usual the 'Singapore girls' did not fail to impress. Service was slick and attentive.

Catering

5 / 5

I opted to select my main course for lunch via the Book the Cook (BTC) service ahead of the flight and there were an amazing seven choices. The benefit of BTC is not only that it it gave me a greater selection but I was served first along with a handful of others who had opted for the pre-flight select option. To start however was French Champagne and nuts of which I received refills on both! My main course choice was seafood thermidor which was a delight but I gave the thumbs down to the starter of pasta salad with turkey which was a tad on the sparse side. If you don't chose the BTC service there is a choice of three main courses. Lunch was finished off with a tub of ice cream - and then another only for my 'acid test' of course! About two hours out from Singapore another service appeared. This was the 'Refreshment' which was more like a late lunch and the choice was Shepherd's Pie or Braised Beeechoon which is rice noodles with shredded chicken and Chinese greens. And there was more champagne!

Inflight Entertainment

5 / 5

On the electronics side there is a 34cm HD screen, adjustable LED reading light, AC power with universal plug and two USB sockets - one in the seat in front of you and one at the back of your arm rest. And thoughtfully there is a gadget holder underneath that USB located in the seat in front of you. Singapore Airlines Kris World in flight entertainment program continues to be improved and offered hundred of viewing choices including recent movie releases - certainly there was something for everyone.

Extra Information

So the big question, what do all these extras cost? That is complicated by seasonal factors and routes. Premium economy is being rolled out on the airline's A380s and long haul 777s only. For say the Sydney to London route in October this year the cheapest restricted return economy fare is $1913 rising to $2793, while the premium economy sits at $3721 Your best bet is to seek out a good travel agent and get them to work their magic and come up with some options. My verdict - great product and definitely worth the extra.

Have questions or want to share your thoughts?

Comments

No comments yet, be the first to write one.

Latest news and reviews

View more
US aviation safety under scrutiny – what the data really shows
Airline News

US aviation safety under scrutiny – what the data really shows

Apr 2, 2026

Josh Wood
Delta A330 engine fire forces emergency landing
Airline News

Delta A330 engine fire forces emergency landing

Mar 31, 2026

Sharon Petersen
London to New York: how BA, Virgin, JetBlue, United, Delta, and Norse compare
Airline News

London to New York: how BA, Virgin, JetBlue, United, Delta, and Norse compare

Mar 30, 2026

Josh Wood
India opens its latest airport amid growing passenger demand: Noida International Airport
Airline News

India opens its latest airport amid growing passenger demand: Noida International Airport

Mar 30, 2026

Dev Lunawat

Featured articles

View more
Delta A330 engine fire forces emergency landing
Airline News

Delta A330 engine fire forces emergency landing

Mar 31, 2026

Sharon Petersen
How did an Air Canada Express CRJ900 collide with a fire truck at La Guardia?
Airline News

How did an Air Canada Express CRJ900 collide with a fire truck at La Guardia?

Mar 23, 2026

Dev Lunawat
World's Best Airline Cabin Awards 2026
Airline News

World's Best Airline Cabin Awards 2026

Mar 18, 2026

Airline Ratings
Why Air Europa's economy product should not be forgotten
Airline Ratings review

Why Air Europa's economy product should not be forgotten

Mar 25, 2026

Josh Wood