By Airline Ratings
Published Mon Jul 03 2017
9 / 10
Cabin
Economy Class
Route Flown
Arrecife to Hamburg
Seating
4 / 5
On this flight only the first two seat rows of the two-year-old A321 are assigned to Premium Class, making a total maximum of eight passengers, because the middle seat stays free. Seat pitch of 30’’ is as tight here as in the other rows. I am sitting on 2F, all other seats are occupied as well, no wonder at this low fare. On the empty middle seat lies a transparent plastic pouch, the so-called “wellbeing set”, containing socks, eyeshades, ear plugs as well as earphones of the cheapest kind. The bag offers itself for after-use in taking liquids along in carry-on bags. Flying Premium Class feels a little like flying in the good old times when all holiday carriers treated all passengers a bit like we are treated here now. Before take-off a friendly flight attendant offers magazines, after departure drinks, which are all inclusive here, unlimited, also alcoholic ones, which otherwise are charged for, costing three to five Euros.
Customer Service
4 / 5
Friendly and efficient.
Catering
4 / 5
A full meal is included, while other passengers can just purchase smaller snacks. There is no selection unless one pre-orders a special meal, vegetarian for example. 'Haute Cuisine above the clouds' boasts the printed on cardboard box covering the meal tray, and “selected fresh ingredients”. Of this I become seriously doubtful once I am able to decipher the small print on the foil covering the heated porcelain dish. That’s when I first become aware of what I am going to eat soon - 'Beef Goulash Potato Leek Mash' it says, adding: “Best before 24.01.2019“. Aha, so this is a non-perishable instant menu, meaning the contents the master chef put together can’t be that fresh anymore. Still, the meal is OK, but doesn’t even evoke a hint of “Haute Cuisine” that nobody would have expected anyway. For me, it needn’t have to be a double round of meat with smoked pork also in the appetizer, but it is for sure filling enough.
Inflight Entertainment
4 / 5
Condor shows short movies and TV documentaries on overhead screens and also offers twelve audio channels.
Extra Information
Premium Class, at least at this fare, offers a value-for-money proposition that is hard to beat. It might depend on the length of flight and the fare difference, but on a fairly long flight as from the Canary Islands this does make a difference in passenger experience.








