Consternation as Southwest window cracks

Steve Creedy

By Steve Creedy Wed May 2, 2018

Southwest Airlines passengers received another shock Wednesday after a large crack appeared in a window just two weeks after a tragic accident saw a woman partially sucked out of a plane. A Southwest flight traveling from Chicago Midway International Airport to Newark Liberty International Airport was forced to land in Cleveland after passengers heard a pop and large crack appeared in the window near an exit row. None of the 81 passengers on the plane was injured and Southwest said its pilots did not request an emergency landing. There was no loss pressure. The airline said in a statement the “potential crack” was on the outer layer of the window and that there were “multiple layers of panes in each aircraft window”. “The aircraft has been taken out of service for maintenance review, and our local Cleveland employees worked diligently to accommodate the 81 Customers on a new aircraft to Newark,’’ it said. “The safety of our customers and employees is our number one focus each and every day.” Passengers on the plane told US media there was no panic and people in the row near the window moved to other seats. “It made you nervous because something like this just happened," passenger Paul Upshaw told the Associated Press. "We didn't know if it was going to crack open." Alejandro Aguina, who posted a photo of the crack on Twitter, thanked the aircraft crew and pilots for handling the situation professionally. “Only outside crack so we’re all safe,’’ he said. Wells Fargo executive Jennifer Riordan died April 17 when she was partially sucked out of another Southwest plane after a window was hit by shrapnel from an exploding engine. READ: Fan Blade missing from Southwest engine involved in shock passenger death. Southwest has estimated a drop in sales as a result of the high-profile accident will cost it between $US50 million and $US100 million. The engine failure also prompted regulatory authorities to order inspections of certain CFM56-7B engines used on Boeing 737s. READ: FAA to require engine inspections after Southwest tragedy.

Have questions or want to share your thoughts?

Comments

No comments yet, be the first to write one.

Latest news and reviews

View more
US aviation safety under scrutiny – what the data really shows
Airline News

US aviation safety under scrutiny – what the data really shows

Apr 2, 2026

Josh Wood
Delta A330 engine fire forces emergency landing
Airline News

Delta A330 engine fire forces emergency landing

Mar 31, 2026

Sharon Petersen
London to New York: how BA, Virgin, JetBlue, United, Delta, and Norse compare
Airline News

London to New York: how BA, Virgin, JetBlue, United, Delta, and Norse compare

Mar 30, 2026

Josh Wood
India opens its latest airport amid growing passenger demand: Noida International Airport
Airline News

India opens its latest airport amid growing passenger demand: Noida International Airport

Mar 30, 2026

Dev Lunawat

Featured articles

View more
US aviation safety under scrutiny – what the data really shows
Airline News

US aviation safety under scrutiny – what the data really shows

Apr 2, 2026

Josh Wood
World's Best Airlines for 2026 by Airline Ratings
Airline News

World's Best Airlines for 2026 by Airline Ratings

Mar 18, 2026

Airline Ratings
Why Air Europa's economy product should not be forgotten
Airline Ratings review

Why Air Europa's economy product should not be forgotten

Mar 25, 2026

Josh Wood
How did an Air Canada Express CRJ900 collide with a fire truck at La Guardia?
Airline News

How did an Air Canada Express CRJ900 collide with a fire truck at La Guardia?

Mar 23, 2026

Dev Lunawat