
KLM
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About KLM
Passenger ratings
Overall Value for Money
2.7
From 125 reviews
Seat and Cabin Space
3.0
From 118 reviews
Customer Service
3.3
From 123 reviews
In Flight Entertainment
3.2
From 105 reviews
Baggage Handling
2.7
From 18 reviews
Check-in Process
2.6
From 18 reviews
Meals and Beverages
3.3
From 114 reviews
Recommend Airline
41.9%
From 124 reviews
Latest reviews
View all
Lie-flat beds, good entertainment, friendly staff. They even gave a souvenir and frequently checked in to see if anything was needed. Food was nice and hot. Only issue is they did not have a veg main course for one meal but gave meat with everything before checking if it was ok.
7 / 10

Honestly, I don't recommend this airline KLM. I deleted my previous flight due to my grandmother's birthday. I booked my new flight, but they told me to book again! I did and the flight was cancelled. So, I booked again and the flight was delayed for 50 minutes! Outrageous!
4 / 10

Our flight was canceled on 1/3/26. KLM refused to help anyone at the airport, saying we needed to go to a hotel to wait to be rebooked. We were never rebooked, were never able to speak to a person, spent nearly $7K to get ourselves home, and KLM refuses to reimburse those costs.
1 / 10


