About China Eastern
China Eastern Airlines is one of the major airlines operating out of China, with its headquarters based in Shanghai. Since its inception, it has grown significantly, establishing itself as a key player in the aviation industry. The airline was formed after the Chinese government decided to restructure the aviation sector to meet the increasing demands of domestic and international transportation. Over the years, China Eastern has expanded its operations, focusing on integrating the latest advancements in aviation technology and expanding its route network to connect China with every corner of the world. This strategic growth has allowed it to become one of the world's leading airlines, recognized for its operational efficiency and customer service.
The fleet of China Eastern is expansive, accommodating a wide variety of routes and passenger demands. The airline has focused on modernizing its fleet, integrating aircraft that are equipped with the latest in aviation technology and passenger comfort amenities. This emphasis on modernization and efficiency reflects the airline's commitment to environmental concerns and reducing its carbon footprint while ensuring safe and comfortable travel for its passengers. The varied fleet enables China Eastern to offer flexible scheduling options and extensive connectivity across its vast network, appealing to both business and leisure travelers.
China Eastern's services are tailored to enhance the customer experience, ensuring comfort and convenience from the ground up. The airline provides a variety of classes with differentiated services to cater to diverse customer needs and preferences. Onboard amenities and services are designed to provide a pleasant travel experience, including gourmet meal options and in-flight entertainment that showcases a blend of both Eastern and Western culture, reflecting its home country's rich heritage and modern outlook. Frequent flyer programs and partnerships with other airlines further enrich its service offerings, providing more value and connectivity to its customers. Dedicated to customer satisfaction, China Eastern continues to evolve its services, embracing innovation to meet the dynamic needs of global travelers.
Overall Value for Money
2.6
From 84 reviews
Seat and Cabin Space
3.0
From 85 reviews
Customer Service
2.5
From 89 reviews
In Flight Entertainment
2.8
From 80 reviews
Baggage Handling
2.0
From 7 reviews
Check-in Process
1.6
From 8 reviews
Meals and Beverages
2.3
From 85 reviews
Recommend Airline
33.3%
From 90 reviews