
Air France
About Air France
Passenger ratings
Overall Value for Money
2.2
From 124 reviews
Seat and Cabin Space
2.7
From 125 reviews
Customer Service
2.6
From 130 reviews
In Flight Entertainment
2.8
From 119 reviews
Baggage Handling
2.5
From 29 reviews
Check-in Process
2.7
From 29 reviews
Meals and Beverages
2.8
From 125 reviews
Recommend Airline
22.3%
From 130 reviews
Latest reviews
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Air France found my coat left with cabin crew on AF191 (seat 3J) and created Intervention #135049. Yet their claim website repeatedly failed with a 404 error, and CDG Business Lounge staff offered no solution. Very disappointing customer service.
0 / 10

Barely any entertainment. For meals, the flight attendant simply handed something. I am veg and bit into meat. When another person asked for veg, she said there are none. Another attendant corrected her and handed one. Staff would often forget to offer drinks or collect waste.
4 / 10

From Oslo to Paris, even if it was a 2.5 hour flight, having free WiFi was quite pleasant. Comfortable seats and a small but good service onboard.
7 / 10

