Business Class (Crown)
- Multi course restaurant quality meal and beverage service with second service and welcome drink on long flights; simplified menu and welcome drink on short haul flights
- Audio/Video On Demand
- Seat pitch of 40 to 42 inch on Embraers and 46 inch on A319/320/321s with greater recline than in economy; seat pitch of 62 inch on A330s and 60 inch on 787s which transform into fully lie flat beds; seating in 2-2 configuration on single aisle aircraft
- USB ports for charging devices available on some A330s and A340s
- Magazines and newspapers offered
- PLush blankets, pillows and amenity kit provided
- Baggage allowance of 30kg or 2 x 32kg bags depending on route
Economy Class
- Snack and beverage service on flights less than one hour; hot meal served on flights over one hour; choice of three main meals on flights over two hours; alcoholic beverages served on medium and long haul flights
- Personal screens with a large viewing library available
- Seat pitch of 32 to 33 inch; seat pitch of 31 inch on E175s and some A330s
- Blankets, pillows and eye masks provided
- Newspapers offered
- Baggage allowance of 20 or 23kg depending on route
- Commenced service as flag carrier of Jordan in December 1963 as Alia
- Subsidiary Royal Wings commenced service in 1996
- Joined oneworld alliance as first Arab airline to do so in 2007
- Faced with competition decided to focus on short haul network within the Middle East
- Now concentrates on offering a superior in flight product in response to low cost carrier competition
- A330
- A321
- A320
- A319
- Embraer 195
- Embraer 175
- 787
- Royal Wings
- NAS Air
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