Deplaned coz missing crew, stranded inside the plane due to no gates open, 4hrs delayed flight! This is happened just earlier oct 30,2024. The crew outside doesnt know everything, i asked a question they answer me go online? I think staff and crew has to go do more training. Only the pilot did a great job! Specially the pilot of gate 6 at 12:15 am! Tysm pilot! U saved our day!
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
n/a
In Flight Entertainment
3
Baggage Handling
3
Check-in Process
3
Meals and Beverages
1