Vueling review by L 2015-06-03

Flight from Paris to Rome at 9h00 was canceled. Have called Vueling hotline a day before because was having trouble to do my check-in online, gave my flight and passenger numbers and people did not inform me that the flight had been canceled, but company didi not inform customers. Airport customer service agent were unhelpful when questioned about the delay. No assistance, no help, no refund. At 18h00 passengers were held at buses, doors and windows locked, under the sun for more than 45 minutes, before boarding at the aircraft all of this culminated in my not checking into my hotel until 22h30 ! I will not be fooled into travelling Vueling again!