Spirit Airlines review by Phillip 2017-03-31

WE DON'T EVEN KNOW WHERE TO BEING. THE WORST AIRLINE WE HAVE EVER EXPERIENCED. WE HAD ROUND TRIP TICKETS FROM CHICAGO TO ORLANDO WITH 1 LAYOVER EACH; DELAYS ALL 4 TIMES. SPIRIT MESSED UP OUR RETURN TICKETS AND BOOKED US ON 2 SEPARATE FLIGHTS, CHICAGO TO BALTIMORE AND BALTIMORE TO CHICAGO. THEIR ERROR AND THEY INSISTED WE PAY $80 (2 BAGS) TWICE. SO, WE ENDED UP HAVING TO PAY $160 FOR 2 BAGS FROM ORLANDO BACK TO CHICAGO. WE SPENT OVER 2 HOURS WITH SPIRIT REPS ON THE PHONE DURING OUR VACATION TRYING TO RESOLVE. THERE IS NO WATER OR ANYTHING ON BOARD UNLESS YOU WANT TO PAY FOR IT. WHAT WE THOUGHT WAS GOING TO BE A CHEAPER AIRFARE, TURNED OUT TO BE VERY EXPENSIVE. OH, AND LAST "PUNCH" OF THE TRIP, WHEN WE FINALLY MADE IT BACK TO CHICAGO, WE DEPLANED OUTSIDE IN THE RAIN AND COLD. REALLY! WHAT A WAY TO FINISH OFF A HORRIBLE EXPERIENCE. WHEN TRAVELLING WITH 2 CHILDREN, DELAY AFTER DELAY IS NOT EASY AND NOT EVEN WATER! WE WILL TELL EVERYONE WE KNOW OF OUR EXPERIENCE AND SUGGEST THEY NEVER FLY SPIRIT REGARDLESS TO HOW "ECONOMICAL" IT MAY APPEAR. NOT WORTH IT!