American Airlines review by aliza

Worst Airline Ever! I missed my connection to LA because the flight from Newark took off late. The American employees at the counter told me there were no more flights to LA that night and that I had to stay in the airport for 12 hours. I asked to be put in a hotel and given meal vouchers and they refused. They disingenuously said that because I am 19 a hotel would not allow me to say because I needed to be 25. That is a lie as I called the airport Hilton and was told I only had to be 18! They also said they did not have to put me in a hotel because the flight was delay due to weather. Another lie! The reason was too many planes waiting to take off. I was told this by calling American Airlines and speaking to a rep. Also, they lied by saying that the first flight out was 8 am when there was an earlier flight that I was able to get on by calling American directly! DO NOT FLY THIS AIRLINE. THEY DO NOT CARE ABOUT PEOPLE AND REFUSE TO ACCEPT RESPONSIBILITY FOR THEIR MISTAKES!!!