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    Product Rating 5.5/7

    Rating Criteria


    COVID-19 Star Rating Breakdown 0/7

    Rating Criteria

    Economy Class

    • Choice of main meals and beverages with two meal services on long haul routes
    • Audio/Video On Demand on A330s and 787s on most long haul routes to Europe, America, Africa and Australia; shared cabin screens on 737-800s; some A330-300s operating on long haul routes have limited in-flight entertainment
    • Seat pitch of 31 to 33 inch with a 105-degree seat recline
    • Blankets and pillows provided on medium/long haul routes
    • Baggage allowance of 23kg

    Business Class

    • Restaurant quality meal and beverage service; tea sampling available on long haul flights
    • Audio/Video On Demand on A330-200s and 787s on most long haul routes to Europe, America, Africa and Australia; seat back screens with choice of 6 channels on 767s; shared cabin screens on 737-800s; some A330s used on long haul routes have limited in flight entertainment
    • Seat pitch of 45 to 48 inch with significant recline on 737-800s; seat pitch of 74 inch which convert to fully lie flat beds on A330-200s and 787; seat pitch of 64 inch which convert to fully lie flat beds on A330-300s; seating in 2-2 configuration on single aisle aircraft
    • In seat power and privacy screen
    • Mattress, silk duvet, pillow, slippers and amenity kit provided
    • Baggage allowance of 32kg
    • Began operations on May 2nd, 1993 in Hainan Province, the largest special economy zone in China
    • Established eight additional bases to its main hub at Haikou since 1993 at Beijing, Xi’an, Taiyuan, Urumqi, Guangzhou, Lanzhou, Dalian and Shenzhen
    • Developed extensive networks across China connecting to Asia, Europe, America, Oceania and Africa
    • Opened nearly 500 Chinese domestic and international routes to more than 90 cities and operates regular international, regional and charter flights
    • A330-200
    • A330-300
    • 737-700
    • 737-800
    • 787

    COVID-19 Compliance (0/7)

    – COVID-19 website information and instructions
    – Social distancing on boarding
    – Flight attendant Personal Protection Equipment
    – Face masks compulsory
    – Meal service modified
    – Passenger Sanitizer Kit
    – Deep clean of aircraft

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