4.2/10

    From 255 passenger reviews

    Mo

    from Saudi Arabia - September 25, 2021

    Flew Premium Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    The rudest staff and flight attendees ever. They tried to take money from passengers, and do whatever it takes to let you miss your flight. In long transit (12 hours) they will try thier best not to give you a hotel room, if you insist, they will waist time and give you 3 hours in the hotel. My flight was from US, and they asked me for my first flight ticket which was a month earlier!!!

    Shane

    from United States - July 24, 2021

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Very good food even on 2.5 hour long flight , flew 2 flights from Minsk to Istanbul and Istanbul to Los Angeles, there service was great and during Covid the hygiene kits were a nice touch

    Bashar

    from Saudi Arabia - June 20, 2021

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Very good Airlines

    Imran

    from United States - June 17, 2021

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Terrible Customer Service. They need to give proper training to their Customer Service representatives about how to deal with Customers. I am defiantly not going to fly with Turkish airlines any more.
    Just FYI for those who wants to travel with Turkish airlines , do proper research before making any purchases from Turkish airlines even if it is $1 , In case your plan changes , they are not going to refund anything and you will have a very bad experience with them .

    bojana

    from United States - June 16, 2021

    Flew Economy Class

    Overall Score

    2/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Before i thought this is good airline, not anymore. During covid i have flown every month with it, from europe to USA, sometimes with business and sometimes economy.
    In economy they DONT serve ANY alkohol but in business they DO.
    Once i flown to Los Angeles 13 hours and they only gave us 2 sandwiches but when i fly business its 3 course meal. Shame

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