Thai Airways

We flew return Melbourne to Bangkok. My husband is 6 foot 4 inches tall and we had requested exit row seats. Both legs we were told none were available and on the return flight we could not sit together, which I wa not happy about at all. The food was awful. I ordered a vegetarian meal and bith legs I was given club sandwiches with stale bread and mashed potatoes and peas and carrot as a filling, also mushrooms set in thick white sauce as another filling …disgusting! You are not allowed to take water on board but I couldnt get a drink of water off anyone. I was given a small bottle with the first “meal” and asked for more and the flight steward said I had already had some. Really!! We will not fly with them again!! I would rather pay more and upgrade to a better airline.

Very disappointing.
First time with Thai Airways and hopefully the last. The first leg of the journey was fine, the second was awful.
They’ve clearly gone for the tightest configuration possible on the A380; I’ve literally never had such little legroom – even the budget local airline I flew with a couple of days earlier provided more legroom on a 1 hour flight!
Also you’d think the best staff would be on the A380 routes, but they were generally inferior to the staff on the short-haul and one in particular was far and away the rudest most arrogant air steward I’ve ever encountered – it’s a mystery what Thai Airways’ HR department is doing allowing someone like that onto one of their planes – not fit for any job that requires customer interaction.
Some other comments:
Their ‘butter’ is just not; it’s like eating particularly cheap 1980s margarine.
2 out of 3 usb ports in our row were broken – do they not check these things?
Perhaps an airline offering 12-hour overnight flights should provide disposable toothbrushes and toothpaste… lots do.
Food-wise ‘slightly below average’ is probably the fairest rating.
Also the ground crew were truly clueless; the slowest I’ve ever seen a che

Disgraceful airline, had to be bused from aircraft into the terminal, notwithstanding the fact there were empty gates everywhere! Staff were less than helpful. The food was bland at best and there was no breakfast service? The business lounge does not serve champagne or wine but does serve terrible food! Nor does the lounge have a shower, although I was told another lounge 15 minutes walk away does have a shower. The lounge is tired and grubby, the cloth seats faded and worn and discoloured. I’ll never fly Thai again

I was in krabi going to Bangkok flight. Wanted some information about my boarding pass printing. Approached the counter in the lower floor. Asked her about the process, and all this person did was ignored me, rolled her eyes and point her finger up. Hinting to go upstairs instead. And then continue using the computer without acknowledging whether i still need further assistance. Wow. This is the first airline that was so rude. Even budget airlines has better service. Hope some action is taken towards her.
She has counter duties at about 12:47 PM. Sat on the left side of the counter. Terrible service.

very very bad , food without quality and very cold and testless , and every one felt hungry during fly . unfrindly personels with bad mood , i was very disappointed.