Thai Airways
About Thai Airways
Passenger ratings
Overall Value for Money
3.4
From 113 reviews
Seat and Cabin Space
3.4
From 112 reviews
Customer Service
3.5
From 111 reviews
In Flight Entertainment
3.6
From 107 reviews
Baggage Handling
3.2
From 13 reviews
Check-in Process
3.6
From 13 reviews
Meals and Beverages
3.5
From 112 reviews
Recommend Airline
58.0%
From 112 reviews
Latest updates
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Latest reviews
View allOver 2 years ago I booked a refundable business class return trip to Bangkok with Thai Air but had to cancel. Since then I have fighting for a refund (or even a credit) with no success. Thai, you’re a disgrace.
2 / 10
Having paid over 8K GBP for a last minute trip to Australia in Business I expected a premium service. My communications system was down from Bangkok to Melbourne. The crew tried to reboot to no avail. I was then fobbed off in my complaint. I expect a partial refund
6 / 10
The Royal Orchid plus membership is a scam. We tried to use it once for a seat upgrade, no possibility within 2 weeks either way. They tried to use for a return ticket, no available seats one year in advance. Better fly with other airlines that honor their programs.
3 / 10
