
Thai Airways

About Thai Airways
Passenger ratings
Overall Value for Money
3.4
From 114 reviews
Seat and Cabin Space
3.4
From 113 reviews
Customer Service
3.5
From 112 reviews
In Flight Entertainment
3.6
From 108 reviews
Baggage Handling
3.3
From 14 reviews
Check-in Process
3.7
From 14 reviews
Meals and Beverages
3.5
From 113 reviews
Recommend Airline
58.0%
From 112 reviews
Latest updates
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Thai Airways Economy Review

Flying the 747-400 the X-factor for Thai First
Latest reviews
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Writing this onboard Thai Airways TG476. Most Business Class seats have no power, so no seat adjustment or entertainment for 9+ hours. Thai knew before boarding but said nothing. Crew were exceptional; Thai’s inadequate compensation was not. Never again.
6 / 10

Over 2 years ago I booked a refundable business class return trip to Bangkok with Thai Air but had to cancel. Since then I have fighting for a refund (or even a credit) with no success. Thai, you’re a disgrace.
2 / 10

Having paid over 8K GBP for a last minute trip to Australia in Business I expected a premium service. My communications system was down from Bangkok to Melbourne. The crew tried to reboot to no avail. I was then fobbed off in my complaint. I expect a partial refund
6 / 10
