Thai Airways International Airline Review

Airline Ratings

By Airline Ratings Mon Feb 6, 2017

9.5 / 10

Cabin

Economy class

Route Flown

Perth to Phuket

Seating

4 / 5

Every seat had a decent sized pillow with a cotton pillow slip. Blankets were standard economy size and don't quite cover you full length if you're tall but pretty close. The seat pitch was a comfortable 32 inch with an approximate 6 inch recline. The seats were the new slimline seats which I personally find get quite hard over a long haul trip. No in seat power or USB ports. The entertainment boxes under the seat took up the usual 5 inches of space under the seat in front

Customer Service

4 / 5

Outstanding. Even on overnight flights the crew are attentive and carry out service throughout the whole flight in terms of drink runs and answering to passengers call bells.

Catering

4 / 5

There is something about the purple plastic crockery used in Economy Class on Thai Airways that always impresses me. On the tray was a salad entree, bread roll with butter, fruit salad and dessert. For the hot main meal there were two options, a Thai noodle dish or a curry. Drinks were served between the dinner and breakfast service regularly. There was no snack bar. On day flights, drinks and peanuts are offered before the main meal service. On our flight to Thailand we were offered a delicious breakfast and then before landing a substantial cold turkish bread sandwich rather than a whole meal which was more than ample. Hot towels are provided to all passengers before the main meal.

Inflight Entertainment

4 / 5

Extremely user friendly in flight entertainment with large clear screens. There were many options for people all over the world. The kids programming was also extensive. There would absolutely be enough to keep you occupied on a long haul flight

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