Diogo
from Portugal - January 4, 2023
Flew Economy Class
Meh…
Georgia
from Cyprus - January 3, 2023
Flew Economy Class
Used them for many of my flights. Value for money, good value on board meals (compared to the airport), helpful staff. I feel safe with Ryanair and I recommend them.
Edward
from United States - September 8, 2022
Flew Economy Class
I flew internationally and tried to check in online the night before and the site timed out. I got to the airport 1hr 55min before the flight and tried again but was locked out of online check-in. I wasn’t checking luggage. I just needed a boarding pass and was charged £55 to print a boarding pass. I attempted several times to do this myself but was unable. Ryanair refused to refund the fee indicating I should have contacted customer service when the site timed out. As for the morning of, they don’t allow online check-in inside 2 hours.
To expect someone traveling internationally to call an agent when the check-in failed is not acceptable. This would have brought unnecessary internal data/voice fees and would have taken up more Ryanair staff resources than printing a boarding pass at the airport. Closing online checkin 2 hours before flight time seems excessive and coincidentally in line with when passengers typically would arrive at the airport and realize the exorbitant fee they are assessing to print a boarding card.
This is nothing more than a money grab from unsuspecting travelers, who are on the road and out of their element.
Seb
from Czech Republic - June 21, 2022
Flew Economy Class
I had a flight yesterday with Ryanair. Delayed 5 hours, no explanation, no employees to get information, no update on their website, no offer for drinks or food. Then, when asking compensation on their ‘passengers and rights’ formular, refusal because I could fly (contrary to EU directive). Total shame and I will never fly again with them. We are not customers, only products
Mario
from Portugal - January 6, 2022
Flew Economy Class
A surprisingly pleasant experience with a budget airline
I took several flights with Europe’s cheapest airline, Ryanair, and always had a pleasant, correct, on time, quick and cost-effective experience with this airline. No bumpy rides, no fuzz, just like taking the bus and if it wasn’t for some awful airports, particularly Beauvais, I wouldn’t mid taking this budget effective airline more often.
