
Ryanair
About Ryanair
Ryanair, an Irish low-cost airline, was founded with the principal aim of making air travel affordable. Since its inception, the company has seen significant expansion, primarily due to its business model that focuses on cost-cutting measures and efficiency enhancements. This approach has allowed Ryanair to offer competitive fares compared to traditional carriers. The airline's commitment to low-cost travel fundamentally changed the dynamics within the European aviation market, by making air travel accessible to the masses and encouraging the proliferation of the low-cost business model across the region.
The fleet of Ryanair is notable for being one of the largest among European budget carriers, allowing it to service a wide network of routes. The airline's choice of aircraft is aligned with its business strategy of lowering operational costs and increasing reliability and efficiency. By standardizing its fleet, Ryanair benefits from reduced maintenance costs and streamlined training requirements for its pilots and technical staff. This uniformity helps in minimizing delays and improving turnaround times between flights, which is critical to maintaining the low-cost model.
As for services, Ryanair focuses on core transport services while offering various ancillary services that passengers can purchase, enhancing its revenue streams. The airline's basic service model offers point-to-point flights without free in-flight services, such as meals and beverages, which are available for purchase onboard. This a la carte approach allows customers to tailor their travel experience according to their personal preferences and budget. In addition to physical goods, Ryanair also offers services like priority boarding and preferred seating, which provide passengers with more convenience and comfort options.
Passenger ratings
Overall Value for Money
2.6
From 199 reviews
Seat and Cabin Space
2.4
From 190 reviews
Customer Service
2.5
From 201 reviews
In Flight Entertainment
1.7
From 88 reviews
Baggage Handling
1.8
From 34 reviews
Check-in Process
1.7
From 38 reviews
Meals and Beverages
2.3
From 126 reviews
Recommend Airline
31.1%
From 196 reviews
Latest reviews
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Extremely rude gate agent insisted that my daughter's usual carry-on was too wide (at most 2cm), forcing me to pay a Euro 75 fee. As a result of this overzealous and unreasonable application of rules and the very rude manner in which it was done, we will not fly Ryanair again.
3 / 10

I had seat 2E on that flight, which is a seat with extra legroom, and I can only recommend choosing it, even if it costs more. For a Ryanair flight, it was very good.
5 / 10

Extremely frustrating experience. Money was reserved on my credit card without a confirmed booking. No clear communication, no way to properly contact support, and no real help. I expected much better handling of such a basic issue. There is no possibility to call anyone, and the chat sessions were repeatedly closed without providing an answer. I have honestly never experienced anything like this before. It is almost frightening how poor the service is.
0 / 10

