Royal Air Maroc

It was very good. It ist now the Seconds Time i fly with RAM and all in all the door IS good. The statt IS very friendly Entertainment ist good. And the plane IS good.

Simply the worst airline…
The staff are unprofessional and not capable to offer adequate solutions when needed. I paid for an extra luggage online and yet they told me to pay an additional 2100dhs at the airport for reasons I don’t understand. They gave me attitude and spoke to me badly. Only after I got irritated and asked to speak to a supervisor did they decide to resolve the issue.
The flight attendants were Great but the aircraft smelled like a toilet, and the food was bad.
What a shame!

2 mots : Une honte.

Worse airline company worse ground employee they are liars I have 2 free checking bag included on my ticket they lied to me so I had to pay at Casablanca airport 210 dollars for the second checking bag and I didn’t received it at the claim luggage I m still waiting to get my lost luggage dont ever fly with royal air maroc rude en]employees they hire cheap labor who don’t know what they are doing worse meals every time I fly with them something happens they are always late and poor staff service and baggage handling service.

The badest Airline, what I have ever chossen. They canceled my flight in March 2020 (Booking date 27th of Dezember 2019)To first I received a travel voucher. It was not possible for me to fly. I requested the refund of the travel voucher in July 2021. The answer 2 and half months later, that they agree the refund. By now I dont see any refund on my payment method what I used before. If I call the customer service I get always the statement please wait. I will never fly with this airline again. The cancel theirs flights up and down how they want it without reason. This are the experiences of the whole family.