Lufthansa

The worst luggage handling ever.

Luggage was not transferred to my second flight and the luggage was delivered by a courier in the afternoon the following day. But when opening the suitcase it is apperantly so that the suitcase has been sitting outside in the rain the whole night because everything was soaking wet inside.

On the return trip the business class lounge were under construction and the only other lounge available didn’t provide access for business class passengers.

Flew this summer with Lufthansa (short and long haul). 3 out of 4 of the flights were delayed by over 40 minutes. According to their announcements, the turn around times of their schedules are too tight – not allowing them to run on schedule Nor to service them properly between flights – the toilets on 2 of the planes had not been cleaned properly, with dirty surfaces and smelling of urine. Unfortunately their running late resulted in us missing a connection, for which cost us over 300 pounds I arranging alternative travel (with 2 young children). The new business model of the Airline appears to be run a service which is late – they know that under the EU Directive they do not have to compensate for delays over 3 hours, and are making the most of this to ruin their customers travel plan and holidays. Do yourself a favour and try another Airline that can run a service on time. Avoid the stress and unplanned expense of flying with Lufthansa.

Flew this summer with Lufthansa (short and long haul). 3 out of 4 of the flights were delayed by over 40 minutes. According to their announcements, the turn around times of their schedules are too tight – not allowing them to run on schedule Nor to service them properly between flights – the toilets on 2 of the planes had not been cleaned properly, with dirty surfaces and smelling of urine. Unfortunately their running late resulted in us missing a connection, for which cost us over 300 pounds I arranging alternative travel (with 2 young children). The new business model of the Airline appears to be run a service which is late – they know that under the EU Directive they do not have to compensate for delays over 3 hours, and are making the most of this to ruin their customers travel plan and holidays. Do yourself a favour and try another Airline that can run a service on time. Avoid the stress and unplanned expense of flying with Lufthansa.

Flew this summer with Lufthansa (short and long haul). 3 out of 4 of the flights were delayed by over 40 minutes. According to their announcements, the turn around times of their schedules are too tight – not allowing them to run on schedule Nor to service them properly between flights – the toilets on 2 of the planes had not been cleaned properly, with dirty surfaces and smelling of urine. Unfortunately their running late resulted in us missing a connection, for which cost us over 300 pounds I arranging alternative travel (with 2 young children). The new business model of the Airline appears to be run a service which is late – they know that under the EU Directive they do not have to compensate for delays over 3 hours, and are making the most of this to ruin their customers travel plan and holidays. Do yourself a favour and try another Airline that can run a service on time. Avoid the stress and unplanned expense of flying with Lufthansa.

Flew this summer with Lufthansa (short and long haul). 3 out of 4 of the flights were delayed by over 40 minutes. According to their announcements, the turn around times of their schedules are too tight – not allowing them to run on schedule Nor to service them properly between flights – the toilets on 2 of the planes had not been cleaned properly, with dirty surfaces and smelling of urine. Unfortunately their running late resulted in us missing a connection, for which cost us over 300 pounds I arranging alternative travel (with 2 young children). The new business model of the Airline appears to be run a service which is late – they know that under the EU Directive they do not have to compensate for delays over 3 hours, and are making the most of this to ruin their customers travel plan and holidays. Do yourself a favour and try another Airline that can run a service on time. Avoid the stress and unplanned expense of flying with Lufthansa.