KLM

I fly KLM very often and my last flight was marked by the extreme politeness and quality of service. After talking a bit to cabin crew they gave me some sandwiches (love their cheese) and some gifts from an airline at the disembarking. Good food, good legroom for Europe, cabin crew is always polite and customer support is also good. I was able to change departure airport even to over country (LIN instead of ZRH). while with most airlines it is problematical even to change to other airport within same country. Check-in in some airports (example: SVO, BUD, LIN) is a bit too long and without Flying Blue silver it would have been not the best experience. Good price for money except high season and you can also check in hand luggage.

I only fly with KLM Royal Dutch Airlines to Jakarta from Kuala Lumpur frequently. Although its a 4pm 1 flight per day out of KUL then 6pm 1 flight a day to KUL from Jakarta, KLM has given me one of the best flight services i’ve been in. From the check-in process at KLIA where i usually travel in Business Class, to their KLM lounge, their fun in-flight entertainment although it was only a short 2 hours trip, the delicious in-flight meals with few selections to choose from, the friendly cabin crew who always happy to assist me, business class comforts & the smooth flights back & fourth, simply was magnificent! What i love most about KLM flight was…either they will be ahead of the scheduled arrival times or their early departure from their schedule departure time….both were done by the flight crew in the comfort zone of their World Business Class

Always helpful, always welcoming and friendly , staf always cares and tries to accommodate wishes.
Professional all around. Good value for your money. Often KLM turns out to be the most affordable on my regular flight between Copenhagen and Amsterdam. Still there will be cold and hot drinks and a sandwich and snack on this one hour flight. Highly recommended

KLM is in business. They have their own covid testing center called KLM HEALTH SERVICES at the schiphol airport and they force almost everybody take a covid test there even with a test from other countries over minor excuses. Forced a mom to stay 3 days for her to get covid test for a 4 month old baby. I stayed at the airport too for 3 days bc my results didn’t have time. The one I took in their center didn’t have time off test too.

KLM cancelled my flights on 24th March and have still not refunded a penny of my €1,700 Euros. They do not respond to emails, calls or social media messages other than to tell you that you can get an update somewhere else which either does not work or is not forthcoming. Totally dishonest.