4.1/10

    From 170 passenger reviews

    Talia

    from Qatar - November 5, 2022

    Flew Business Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Fiji Airways just got 5 star award from APEX. How on earth did that happen? They are not 5 star!
    They fired 400+ of their very own cabin crew with nothing left to their names. They were not made redundant they were all terminated. Did Apex even take the Airline major debt into consideration before giving away such a rating??

    James

    from Australia - September 19, 2022

    Flew Economy Class

    Overall Score

    2/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Flyer beware. I checked my bags through to my final destination, but the airline required me to remove my bags in Fiij, so they can charge an extra set of baggage fees for the next leg of the trip. And their baggage fees are large. They may appear to be a least expensive option, but in the end, they can cost more than other airlines. They also lost my bags for some time and only produced them when pressed.

    Greg

    from Japan - March 20, 2022

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Have been waiting several months for a refund and I have been told the wait is approx 12 months.
    Disgusting that they are not refunding cancelled flights in a timely manner.
    Fiji Airways is majority owned by the Fiji government with Qantas being the other shareholders.
    I will never travel to FIJI and am telling my story to whoever will listen.

    Tessa

    from United States - February 8, 2022

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Gaby Sarni and Maria were super helpful and kind before our flight helping us with our seats and arrangements. They also work very quickly and efficiently.

    FIONA

    from United States - June 8, 2021

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    THIEVES!! Liars! Both Priceline and FIJI airlines have no right to be selling these tickets to FIJI – they are GHOST flights -they don’t even fly to Melbourne Australia. DO NOT BOOK A TICKET with them! DO NOT deal with them! FIJI airlines cannot fly to Melbourne – COVID has ravaged their country and there are no flights out of FIJI – i just lost $564 booking a ticket and have no chance of getting the money back.

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