5.8/10

    From 9 passenger reviews

    Reham

    from United States - February 11, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    I’ve just returned back from JFK airport where this airline forced my parents to pay extra baggage fees while each has just the number of baggage identified as the international flights information in the booked tickets. Nevertheless, upon trying to discuss with the one in charge and showing him the information received just after booking and assuring that we have never received any update in this regard he refused to solve the issue and even refused to look at the tickets ‘ information. I don’t recommend this airline at all under any circumstances.

    Sfj

    from - October 4, 2017

    Flew Business Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Flying business class I don’t expect much but decent food and seat I got neither from this airline and basically they don’t care about their non Egyptian customers

    Miteshkumar

    from Kenya - December 6, 2016

    Flew Economy

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    i used both Egypt Air & EgyptAir Express in september, they were all as per schedule , no delays.. Its a very good & cheap option from Nairobi to Europe. However, there is no in-flight entertainment . Food quality really needs an upgrade. Express does not have any privacy for business class ( front seats )

    Ali

    from United Arab Emirates - October 7, 2016

    Flew Economy

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I take the flight MS912 and MS913 every month between Cairo and Dubai. This is always a wide body plane usually Boing 777-300ER and occasionally A330. I am very satisfied with the service of Egypt air. I only hope that they improve the quality of the served food.

    Sammy

    from United States - May 22, 2016

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Egypt Air provided me with excellent service.
    Comfortable flight from JFK to SFO. Cabin crew and pilots were attentive and friendly, and happy, refreshments during the flight. Food was fairly good. Overall, I was pleased with my experience.

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