from Saudi Arabia - January 2, 2016
The flight was smooth, food was horrible, and the Airline lost all 5 of my bags would not recommend this Airline to anyone, customer service was also very bad.
from Nepal - July 28, 2014
Had the worst experience with this airline in booking my trip. Just a day before Eid holidays and my flight I received the most atrocious and unprofessional call from an agent that the flight is canceled and the airline will not help me in any way to get another flight. Even the refund process that was told to me was very tedious. Absolutely non existent customer service.
from Turkey - January 24, 2014
None of the numbers (including UK) respond when you call from outside Pakistan. No on ever replies the “wearelistening” e-mail provided on their website. So if you buy the ticket you are stuck with it because the website does not provide an option to cancel or change reservation.