Philippine Airlines
reviews

Mediocre food and seats were moved around to where staff needed to assist people in finding a new seat. Entertainment was good and staff was very courteous. Check-in staff did not provide luggage tags however and seemed unsure regarding baggage questions. Still a decent flight

Seat won’t recline, Screen nearly as small as my phone Video & audio stutters, Power outlet was 90% not active WiFi won’t work, Entertainment limited, Intercom very muffled

Had to cancel Delta flight due to my daughter lacking a transit visa. Paid $450 extra as promised for refund (more than $3000), never received it. Ignored 30+ days, tried issuing eCredit, and suggested sending fake medical docs. Extremely unprofessional.

Long flight (15 hrs + 2 while in the plane). Check in at MEL was fast and friendly. Crew was very friendly. Seat first row premium economy had plenty of legspace. Pleasant flight.

I nearly missed my DTW to AMS flight because of their outrageous Check-in. Staff were pretty normal, food was meh. However, the Wi-fi failed mid-flight, and there wasn't any good in-flight entertainment. So basically, a long haul with nothing to do.

Horrific flight. Original flight cancelled and rebooked in planes and seats that don’t fit my body. Not given a seat that I paid for or could fit in. Complained on four different levels an no satisfactory response. Knees bruised and flew five hours in pain and discomfort.

New policy, if you are have seats towards the back of the plane they will now take your carry on and at the gate check it in. They use the excuse that they have no more overh3ad space which is completely false. I had my carry on taken and got in my seat to notice several overhead bins with empty spaces. My laptop was in my carry on and was damaged during poor handling at the gate. I usually travel business class, but got a last minute ticket and I'm shocked at how people are treated in the main cabin. The tickets are cheap either for what you get. Do better Delta or get ready to go bankrupt.

Worst, delayed my flight 10 hours, I payed 420 for flight last minute flight and missed the birth of my child and all they did was issue me 124 dollar credit to fly again, I would not fly with them again

Where do I begin? Well, let’s revisit the @delta NIGHTMARE folder on my desktop. Said folder contains screenshots of chats with “customer service” as documentation. I will try to condense the back and forth to make this review as pithy as possible. I am not one to leave a negative review, trust. However, this experience has more than warranted subzero commentary. Three weeks ago, I booked an international flight (to London) through Delta. One. Flight. SOMEHOW I was magically booked on THREE different flights, all with different confirmation codes. A few days later, my credit card was billed upwards of $3,600 for two of the flights. (One magically went away.) Many days and many frustrating hours were spent being tossed around between multiple departments and multiple agents as I tried to cancel the wrongly booked flight of the two remaining. AND to receive my refund. While this was going on, flights were cancelled, rebooked, ticket numbers changed. Cue spinning head. I submitted myriad complaints, receiving a very Law & Order sounding case number for each. In addition to compensation for the clown show, I was promised the cases had been aggragated, escalated to “valued customer” status and a response was forthcoming. I am still waiting. What’s the latest you ask? My credit card was INCORRECTLY refunded—BOTH remaining flights gone, vanished. I needed one flight. One. Now, I am left with nothing. (Oh, and my e-credit fell victim as well.) Angry. Perplexed. Fuming. Annoyed. Aggravated. Signed, “Valued Customer” @delta #delta @americanexpress @americanexpressplatinum @uber #noaccountability

Worst airline experience ever. Had an international flight with a layover at JFK. While on the international flight, received notification that the connecting flight was canceled and rebooked for the following morning (16 hours later). After 2 phone calls and 1 visit to counter, received a hotel and a ride to and from hotel but still had to wait until next morning for flight. Arrived at airport at 3:45am for flight. Checked bags, had a boarding pass with assigned seat for the 6:25am flight out. At 5:12am, received an email stating that the confirmation was canceled and that Delta did not have us on a flight and to contact service for rebooking. So basically they removed us from the flight after assigning a seat. Another trip to the counter to be told they can put us on standby for a 9:50am flight. Then have to go to customer service to locate baggage once we arrive at final destination. So it’s a prayer that our luggage even arrives at our final destination at this point. Sit and wait an additional 3 hours at the airport for a standby flight now. We were Delta Comfort+ tickets but now standby and will be sitting in main cabin without any compensation. Will NOT be flying with Delta again. Their agents had no solutions and no compensation provided for any of the changes, inconveniences, time lost, downgrades of seats, etc. Delta is not as good as Spirit or JetBlue at this point and don’t give a damn about their customers.

Great flight from Prague to JFK to Atlanta! Delta has been my “go to” airline for all of my business career…in my opinion, they have the best personnel, policies, sky clubs, and my experiences have always been positive. Living in Atlanta has been a distinct advantage since 90+ percent of my flights originate on Delta…semi-retired now but have accumulated over 5 million miles on Delta and now Delta 360 is here…been blessed to have Delta as my carrier

Several weeks ago I booked airfare for my wife and I to go to see her mother for her mother’s 75th birthday and for my wife to see a doctor for her medical diagnosis. My wife is battling stage 4 pancreatic cancer and we have been told it is terminal. This will more than likely be her last trip to see her mother and other family. I paid for first class tickets so we would have room to move around and so my wife does not have to walk down the tight aisles of the plane. I requested special assistance in the airport to get her to our gate and have done all the right steps to get her medical equipment approved for the flight. I bought flight insurance for both tickets in case we could not make the flight or we needed to change the flight. Mind you, the insurance alone cost me half of what the tickets cost me. Two weeks prior to our flight I came down with pneumonia. As our trip got closer, I only got more sick. 4 days before our flight I worked out to have my sister in law take my place on the flight so my wife could still go to WA and I can stay home to rest. My wife can’t fly alone. I called Delta to request to change the name on the ticket. I was told that they have a policy that will not allow them to change the name and there is ZERO exceptions to that policy. I explained the situation, spoke to a supervisor, and was still told no. I was told I could refund my ticket and then repurchase a new ticket in my sister in laws name but I would have to repurchase the ticket at the current days prices. Furthermore, i couldn’t use the money I paid for my first ticket to buy the new ticket. I was told they can’t do a fund transfer either. I had no choice and I was running out of time, so I chose to refund my ticket. I have to wait 3-5 business days to see my money back. However I couldn't wait 3-5 business days for the money to buy another ticket as I needed the ticket sooner than that. So, I had to quickly work out finances to pay for a new ticket AT THAT DAYS PRICES. (When your in massive medical debt for a terminally ill partner, figuring out finances isn't easy) As they were booking the new ticket I was then told that there was nothing left in first class like I had originally bought. I asked them why I can’t buy the seat I just refunded and I was told that when I refunded my seat it was automatically given to anyone who has requested an upgrade and is on an upgrade wait list. So my original seat is no longer available. (This all happened in a matter of minutes as I refunded my original ticket and bought a new ticket all on the same phone call). Now this means that my wife and sister in law are in separate seats on the plane. on top of all this, a round trip ticket in comfort plus is costing me more money than my original round trip ticket in first class because I have to pay that days prices. Delta won’t honor a name change, won’t honor me to put funds from my current ticket to a new one, wont honor the seat I originally booked (which is next to my wife), and won’t allow me to purchase at prices in the day I originally booked the flight. I’m wondering what flight insurance is even for and why it’s so expensive if it doesn’t do anything for you. Delta Airlines: I hope you see this, and I hope you have more of a heart for your future customers. as for me and my entire family, we will never fly with you again!

Awesome in flight TV (including masterclasses for self improvement) comfortable seats and complementary headphones for your tv. Good snacks and drinks

I had booked a flight from Newark to Paris and upon uploading my passport information I found out my tickets had been cancelled. Not through an email or a phone call, but by chance that I checked my flight information. Delta would have been okay having me and my family show up at the airport just to find out that our seats had been taken away from us. Despicable. I sat on the phone for another four hours being transferred from person to person, each less helpful than the last. Turns out they had already sold my seats, out from underneath me, and could not even offer a refund. Not only this, but I am now required to pay another $6,000 to sit in a class of service that was not below the class of service that my previous seats were in. I have WASTED time and money on this repulsive airline and I wish I would have just booked a different one. Now all that I can do is steer clear of Delta, and STRONGLY advise that you do the same. DISGUSTING!!!

I am incredibly impressed with how Delta Airlines has gone the extra mile for me. My son couldn’t get in due to weather at Christmas and Delta helped him reschedule for a later date. Then, just two weeks ago, I had a small problem checking an item that wouldn’t go through TSA. When I reached out to Delta, they bent over backwards to address my issue (which was really largely my fault). Today, I received a small “sorry” gift that was completely unexpected. These are classy people!

Great service, great in-flight experience and I’d recommend them every time. Rarely has a flight been delayed more than a couple minutes. Super reliable airline.

I was flying from Buffalo to Myrtle Beach, and my first flight was delayed over an hour due to "mechanical issues" causing me to miss my connecting flight in Detroit by 10-15 minutes, and passengers were not allowed to de-board the plane and opt to stay in Buffalo rather than continue with the flight. Delta would not hold the plane so that I could make the connection. The itinerary had to be changed and now involved me flying 4 flights rather than 2. Again, the 3rd flight was delayed causing me to miss my connecting flight by 10-15 minutes again, and AGAIN Delta was unwilling to hold the plane. I was unable to make it to my destination and had to stay in an airport alone for NYE. I reached out to Delta's customer service requesting a refund but they refused as the itinerary was already flown and would only offer a voucher for less than half my ticket cost. They would not escalate my complaint to a supervisor despite multiple requests to do so.

Actually Northwest Airlines. I noticed no mention of Northwest Airlines . We were a major user of the 747. Check the nose section of a 747-100 N601US that belonged to Northwest. Its there because it made the first revenue flight to Asia from the US. We were also very involved with Pratt & Whitney in JT-9 mods At the time Donald Nyrop made big news in the airline industry over the companys commitment to the airplane. You mentioned National Airlines because they sold theirs but never mentioned to who. NWA is who. You must have people that are distant from the industry to wtight stories like this

After flying more than 750,000 miles on Delta and maintaining Platinum status for several years I just discovered that paying for a domestic 1st class ticket no longer gets me into the lounge. Delta just removed the one reason I'd prefer to book on Delta. What a way to treat a loyal customer. This is for sure the beginning of the end of leadership for Delta. On my most recent flight from Orlando to Seattle, the toilet door lock was not working. The hostie was rude and told me to hold it shut.

This review is not about the flight but about the airline on-the-ground costumer service. Flight 4952 got delayed and I missed my connection to SLC (flight 1352). Your red coat Rana Abdelhalim accused me of this being “my fault” therefore I was eligible for a hotel voucher. Even one of the other officers present told her the flight came delayed and she argued with her. She was dismissive and sarcastic during the interaction and one one point mocked me because I said it was in inconvenience for me. I went ahead and had to spend $250 in a rental car plus$100 in gasoline and $50 in food/ drinks to drive OVERNIGHT all the way to SLC (800 miles). Delta Airlines needs to improve its employees costumer services skills.

I have been flying frequently on Delta and have overall been satisfied flying with them. Recent changes have been frustrating. The additional charges for bags, the sudden charges for selecting seats on an international flight are a frustrating at the prices they are asking. I finally reached silver medallion level but have to pay extra to use it.

We went through all kinds of hoops to get the authorization to travel to Saint Lucia because of their Covid restrictions but did not download the final authorization. Delta's station manager in Hartford patiently and kindly helped us do this, trying repeatedly and finally meeting us at the gate to finish the process. It was not easy. We would not have been able to enter St Lucia without her help. The whole Delta staff, coming and going to Atlanta and then on to St Lucia on these flights (12/5 and 12/12) were also helpful, courteous, with both flights smooth and on time. Delta's advertising as number one in customer satisfaction is not surprising to us! (The food was just little snacks I couldn't eat because I'm gluten free, but that's all you expect on airlines these days)

My agent was excellent, he was patient and kind, thank you for making a bad situation better thanks tripitravels.com

Just want to say thank you for thr agent that helped me put he was soo patient and helpful and got me what i was looking for thank you again Airlineticketworld.com

Pleasant experience all around for economy. From check in to the flight itself. Seats are comfortable but not overly so, and entertainment is better than other US carriers.

I had to make several calls in order to resolve my issue and each time the call was terminated and the next agent increased the and price. Finally, I had a call with an agent who helped resolve my problem. Please try for your queries at +1-888-720-1433.

I booked through some travel agency and I wanted to change my flight, I tried to contact delta airlines but due to long hold I was not able contact delta, I was stuck at the airport and after getting number of Sky WorldTravel I tried to contact them. Initially they also denied me but after request they changed my flight with discounted fare. Finally I boarded my flight. If any else also have issue like me, please give it a try: +1-888-720-1433.

Good.

Delta lost my luggage on a recent trip to Antigua. I was w/o this bag for 4 1/2 days, the bag contained daily possible life saving medication. I received very little help for the 1st 3 1/2 days. Delta only offered to reimburse me for clothes, not baggage fees, international phone plan or the inconvenience of contacting them daily during an all inclusive vacation. Extremely disappointed in Delta.

I was flying from Ontario, California to Minneapolis, Minnesota. Now, I had two transfers when I initially booked. Without warning, right before I had to leave I had three instead. I was to go from Ontario, then Salt Lake City, then Seattle, then to Minneapolis with the updated route. From Salt Lake City, there was a delay of at least forty-five minutes. The layover time for Seattle-to-Minneapolis was fifty-six minutes. I was already concerned before, now I was scared. When we landed, it took at least twenty-five minutes before we could finally unboard, as a plane was in the terminal where we were supposed to be. And then, when I finally got to my final flight I BARELY made it. I was just a minute or so away from being locked out. Then, the announcement came up with another delay: They weren't sure if they were fueled properly? I'm glad they made sure, but that didn't inspire confidence, I already am jittery on flights as is. But the tardiness with the flights, the changes, the fueling issue... I won't use Delta again.

Took a trip to Mexico for Christmas (yes in the pandemic) and we flew Delta. Originally I like Delta and preferred them. This trip ruined it all. When I arrived to the resort I opened my bag to notice my new go pro my father had gotten me for Christmas was broken into (unopened and in original packaging) so I file a claim to let them know thinking they would resolve the issue. This was not the case. If you don't have a receipt don't bother. If you're looking for a job where you can steal from people and not have any reprocutions then Delta would be a good employer for you. Wish they would resolve issues as fast as they took our tax money. Smu

I recently took a Delta flight from Minneapolis to DC and several people in my vicinity (I could see 6 from my seat) were not wearing their masks properly, either under their nose or even under the mouth. The crew announced they would remind passengers to adjust their masks but they continued to serve these passengers without addressing the problem. To be fair, one crew member asked a passenger to adjust their mask over their nose *once* towards the end of the flight. I chose Delta because of their commitment to safety and not seating the middle seat. I’ve had three safe-feeling Delta flights since the pandemic but this experience has shaken my confidence. I probably won’t travel by air for the remainder of the pandemic, certainly not with Delta.

I Flew delta on a MD 90 from Salt Lake City to Houston in Jan 2020 The food and drinks were amazing we did have a delay in taking off but we got there in one piece. The seats were amazing. There were was a in flight entailment I could watch muppet babies and anger birds 2. The captain was very nice I liked them so much that I signed up for the program a few months laters

Delta is making little allowance for those needing to make flight changes due to the coronavirus pandemic. They only allow flight changes for flights through the end of May. Our flight is at the end of July for a wedding that’s been postponed due to the pandemic. I used two other airlines, United and Southwest, to book flights on the same dates for our kids. Both allowed us to cancel for no charge and applied the credits to our account for a future flight. Delta needs to loosen up its policy.

CONSISTENT! ...expensive! Delta is THE best large carrier machine in the USA. I buy their low-end tickets and I get poor seating. OK...no problem because the ticket is cheap! Thank you Delta for being consistent!

Delta partnered with Korean which I quit years ago. Things are even worse. Seats are barely padded and very cramped on long flights. I rated Korean lower than Delta- but Delta needs to fix this! But it's how extremely RUDE staff at Seoul ICN airport that shocked me. Korean Air should be ashamed. Delta should go back to ANA and let us transit in Narita or something and I'll go back to Delta.

traveled from SFO to MSN (Madison, WI) through Delta. I had the connecting flight from Minneapolis−Saint Paul International Airport to MSN. Since my seat ( flight DL 1309, departing at 8:40 pm from MN on 3rd of January 2020) was not allocated I went to the desk requested the woman to allocate my and my wife's seat numbers. She said she was working on that. After an hour I went back to the desk, she rudely responded back with a question Did I call your name. I was waiting for the announcement of my name and it never happened. She announced more than 20 people for seat allocation. After the Boarding announcement, I panicked and went back for seat numbers. She gave a rude look and printed 2 boarding passes with seat numbers different rows for me and my wife. When asked her she said 'thats all I can do'. I'm unable to conclude why such a bad treatment. Is this because I have a brown skin?

We were caught in a bait-and-switch scam where the airline tricked my wife into buying cut-rate seats without understanding how badly such tickets allow the airline to abuse their customers. I contacted Delta several months before the flight and explained the mistake, but they would not allow us to pay for better tickets. The tickets were so bad that we could not even select seats and were forced to wait until we arrived at the gate to see if my family could sit together. I almost spent another couple grand to get tickets on a different airline, but could not justify it in my mind. heir overall poor attitude and suspect marketing tactics have removed Delta from my consideration unless it is an absolute necessity that I fly on their mediocre aircraft. I do not recommend them and will do my best to push friends and family to use other airlines. May Delta go the way of Pan-Am.

Delta=Corporate greed I booked a flight from Boston to Jacksonville in 3-19 (paid in full) for a flight 11-22-19. On 10-8-19 I became aware due to work scheduling I can't make this trip. Delta refused to allow me (credit) to reschedule another flight and will simply pocket my money with no offer of compensation. I will never book another flight with Delta. I have NEVER cancelled or rescheduled a flight prior to this incident. I'm tired of corporate greed and avarice practiced by these faceless, soul-less .entities! It would be the humane and professional act to attempt to accommodate your paying customers. I work hard for my money and some type of concession would have kept me a customer. I will be thrilled to ALWAYS book with Delta's competition. In the long run they lose as I fly frequently during the year.

Absolutely terrible service. My partner's luggage has been lost. After submitting the claim, looks like noone did any search. I had to contact Delta a few times to find out what's happening with the search of our bag, as noone apdated us at all. On the phone noone was able to provide us with any information regarding what has been done regarding the search. Our luggage has been considered lost by Delta and we were offered a refund of the amount that didn't cover the cost of the items even closely. Eventually I kept searching our bag myself through the other aircompanies, calling to the international airports (additionally paying for my calls) and eventually I found it through Airoflot airlines, who put some affort in it for us and provided us with all the information, locationg our bag in France Airport. Delta representative didn't gave us any appology for that on the phone. Very bad customer service!

I originally purchased two tickets incorrectly roundtrip departing from LAS to SJC for ~$550 / ticket. I realized my error and submitted a change to the flight from SJC -> LAS. The change UI lead me to believe from the UI that the new price would be ~700 / ticket (which seemed reasonable) instead it was a difference of ~700 per ticket AFTER the credit was applied. I ended up paying an absurd ~$2500 for a ~1 hr flight for two without realizing it at the time. The flight itself... 1) my seat was out of order on one of the flights so I had to sit elsewhere 2) the flight was delayed over an hour 3) a full coke drink was spilled on me and my seat and I wasn't provided napkins/towel for several minutes, while the attendant provided drinks and snacks to the remainder of my section 4) Calling customer service, spoke with 2 reps, directed to third number which was a dead end/infinite hold (45m+) before giving up

I booked this flight for me and my husband 6 weeks in advance. For obvious reasons I booked 2 seats together 5C and 5D. Since I am 6’6” tall, I planned to take the aisle seat. All was fine until while I am getting on the plane I am told “your new seat is 7A.” When I asked if my husband’s seat was also changed I was told it was not. When I told them that was not acceptable (which I thought was obvious) they said we could sit together in 7A and 7B. The problem was they failed to tell that to the person in 7B who was already on the plane. After attempting to squeeze my 6’6” frame into the window seat I decided to sit in my original seat. At that point I was told I was in the wrong seat. When I explained the situation then and only then was I told that I was moved because they wanted to accommodate other people who wished to sit together. Not OK. I stayed in my seat. I am still waiting for Delta to explain why they believe discrimination against another passenger is acceptable business practice.

Just went to check in for my flight 24 hours prior to departure and found out that they had SOLD OUT all seats on the 2nd leg of our flight! NO SEATS???? We paid to get from LAX to Spokane, not just halfway. 1.5 hour wait time to speak with a rep. So I guess we're walking from Seattle to Spokane because we didn't realize these crooks require customers to pay an extra $15 per seat to ensure that you ACTUALLY GET A SEAT ON THE FLIGHT YOU PAID FOR.

My bag was mis tagged under a mans name and sent to augusta ga. We were flying down to miami for a cruise that left the next day. A bag arrived at our hotel next day but it was not my bag. It is assumed that this was the bag of the man which my bag was mis tagged under. I woke up that morning with severe neck pain from all the stress and could not turn my neck for about 4 days. I was sobbing in my hotel room worried that i would not have any clothes for my cruise. It was easter so we could not even go to a clothing store to get any clothes since everything was closed . Our two vacation days in miami prior to the cruise were ruined. I emailed delta to speak with them about the matter twice and they have not even acknowledged my email.

The stewards were top notch, but I could not have been more uncomfortable in the seats! I have flown to Europe and Africa at least 20 times and was shocked to find out an international flight had seats so tightly packed together and that I could only recline about 2 inches. I could barely move down the aisle pushing my carryon without bumping into others. The seats in front were so close to me, I had only about 6 inches to squeeze my body between my armrest and the seat in front of me. I believe these tightly packed seats are dangerous if there was an emergency, I doubt people could get out of the plane in time. The greediness that this presents is as shocking as it is dangerous. I will be reporting this to the attorney general as well as writing more reviews wherever I am able. Shame on Delta/KLM for not caring about your customers. I will never book an international flight with your company again. I hope my reviews and comments will lose some of your customers to other airlines who care more about their customers well-being.

Delta sets the bar best airline domestic and international happy to see you and welcoming from ticket agent to cabin crew just amazing service and guess what American Airlines ...... they don't toss pretzels at you !! and they smile !! try that AMERICAN AIRLINE ..... Delta should be a model for all i will always fly my trusted airline and so will my family

Flew a red eye flight from Salt Lake City to Orlando, for some reason I failed to pick my seats when I booked this flight so when I checked in the night before I was unable to choose our seats home. First in line at the gate counter to get seats , only seats available were center seats but, she said that she would try to seat us as close together as possible. When we boarded out popped a new seat for me and when asked she said that a family wanted to sit together, really? to my dismay the guy in the window seat next to me weighed 400 pounds, couldn't put the armrest down between us he couldn't wear a seat belt. Flight was totally full, flight attendants unobservant, didn't check to see if everyone was buckled because at this point they would have seen NO seat belt on the gentleman. Worst 4 hours of my life, went to the restroom and cried. Sat there for about 10 minutes and then stood in the back for 10 minutes which normally is a no no but, there was no flight crew in sight to say anything.

would give them a 0 on likeliness to recommend if that was an option. My family and I have been travelling with this airline for over a decade pretty much exclusively and have acrued some skymiles because of it. I used some of these to book a trip to see my best friend, but unfortunately a dear family member was struck with illness and I suddenly needed to rearrange my flight because I would be going to the hospital that day instead. I tried changing the trip online and they were going to charge me $150 which is about the price the trip would have been in the first place. I called customer service to ask for help, they were extremely unsympathetic and didn't care or try to help me. So I went to Facebook. I got a message saying they would do everything they could to help. I then was connected to another uncaring and rude customer service agent who refused to offer any help unless I gave "the name of the person who is ill, the name, address and telephone number of the medical facility where they are staying. If you prefer not to provide the information you can take advantage of our reservation change options on award tickets. *TDL" Now name sure, even though that sounds like unless it's your mom or dad they aren't going to care. But address and number of the medical facility?? That's extremely personal information! I said just that and they wouldn't budge. Said I could take advantage of the change options, i.e. Pay them $150. I'm already taking up medical fees and now being punished for needed to change a reward flight?? Goes to show how little this airline cares about loyal customers or customers period. They lost my family's business today that's for sure.

Delta is by far the best US based airline and arguably the best anywhere. I have been flying for over 30 years globally and have been top tier frequent flier with American, Delta, and United. Delta is the most consistent and the best overall regardless of class flown. Their flight attendants are outstanding. I wish they didn't fly so many Airbus planes, but I am pleased to see them phasing out the old MD-90/717 planes.

On 22 May 2017, I travelled aboard on Delta Air Lines flight to Detroit. I take DL38 to Seattle-Tacoma SEA and transfer DL1819 to Detroit in Seattle-Tacoma SEA. Then I take DL2785 to Seattle-Tacoma and transfer DL39 return to Hong Kong. The whole trip is great. I use approximately USD$600 for the round trip tickets. I think it's fair for the Transpacific route. DL38 and DL 39 are using B777-200ER. DL1819 is using B737-900ER and DL2785 is using B757-200. I sit on the Economy Class for all 4 routes. These seats are not so crowd. It's okay for a fit man sitting on it. The seat pitch and width are 31-33 and 17-18 on these plane. Unfortunately, the staff are rude and unkind. The staff spilt the juice to the passenger with no apologies. Some call bell is on for a long time but no cabin crew come for help. DL38 and DL39 serve two meal: one dinner and one breakfast. For dinner, they have three different type of food: Chinese, American and Japanese. For breakfast, it included a cup of orange juice, cookie, a cup of water and light hot food. Those are delicious cuisine. That's the best in-flight food I've never tried. According to Delta's website, there are no food and beverages served on both flight DL1819 and DL2785. Surprisingly, the cabin crew still give everyone a cup of drink for free. There is a wide selection of movies and film in the in-flight entertainment system. There're Hollywood movie and traditional Chinese film. I would recommend Delta Air Lines for those who are going to the Americas. Delta is one of the best airlines in the Americas.