Philippine Airlines review by John Leslie

Just wanted to let everyone know that when they don’t have internet on the plane they will do nothing about it and also when you contact there customer support service well let just say they take a minimum of 5 days to get back to you and let me just say when you pay for business class ticket you think they would do a little better to resolve the problem My trip on two flights had no internet and they said they could only offer me a $50 gift card and then they never sent it to me Also before I had the same problem they sent me an $300 gift card So don’t waste your time with them as they will do nothing to compensate you at all they just tell you a bunch of lies via email and that is it Just so sad that when you are on the plane the staff goes above and beyond to make it a very good flight but they have the worst customer service care