This airline is the new PAL – plane always late. Flown other budget airlines, Australia, Asia and Europe, but Cebu Pacific is the worse in terms of value for money. Lodged a complaint to give them the chance to respond and improve their service but no response as of today (was told give them seven days). It seems that they are too busy shuffling people to and fro for revenue, with no cares about customer experience. Banking only on budget commuters. Big fail as far as I am concerned. Crappier service than crap and whatever you save on fares is not worth all the hassles they create. If Cebu Pacific can get the little things very wrong, I am wondering what else could get wrong, literally a time bomb waiting to literally explode. Not flying again with these mob.
Home Cebu Pacific review by Mario 2016-02-05
