I have been flying with British Airways for several years now. Before that I was flying SWISS Air. The change was due to business in London. I have witnessed a major decline is services on flight and more importantly on utilizing “Avios” (frequent mileage). For the last 5 years I have been unable to utilize frequent mileage for anything, even upgrading. I have at this point in time over 150 000 “Avios”, and I cannot use them. I just got off the phone with one of BA’s representative (Amreen-D5), who was unable to give me ANY day in the summer of 2015 from April -August that I could purchase a Premium Economy Ticket and upgrade to Business with “Avios”. This is absolutely ridiculous. For those of you that you may hope that you will join the club and be able to use your “Avios” with British Airways, GOOD LUCK!!!
Home British Airways review by Constantine 2014-08-27
