Air Arabia is for me the worst airline because when we arrived it seemed that the luggage did not arrive with us nobody could tell us where the luggage was. Strange because when we boarded in Amsterdam they offered us that the handluggage could go with the normal luggage
So in the plane, above the seats, the space of the handluggage was very empty !!
When we arrived in Tanger there was no explanation,not at all !!!
I waited for 3 days before our luggage arrived and we had to call many times before someone picked the phone !!!!
We had a very hard 3 first days on our holiday because we had no clothes and medicine for my wife and our kid of 1,5 years old.
We had to drive 3 times to Tanger to get our luggage, the first time it was misinformation and we returned home WITHOUT LUGGAGE and the second time we could drive back home again WITHOUT LUGGAGE because the glasroom was closed and no one to open it, while we could see the luggage, no one could get it for us. Can you imagine the frustration because we do not even live in Tanger.
I complained but did not see any compensation !!!!!
The least thing i can do is never fly with this amateuristic company and WARN the people.
