HORRIBLE service, bad organization, STOLE our ticket funds though refusal to provide any satisfaction when one of our travel group had a bad accident the day before travel. She was in surgery the day of travel. We have since been run around between Aer Lingus and Expedia with each saying the other has our money and neither will do a refund for legitimate medical reasons. In addition, they cancelled our return flight, DID NOT NOTIFY US, and then when we happened upon the cancellation the evening before, it took over two hours to get them to reschedule the flight. They initially “offered” to put us on a flight out of Dublin – more than 200 mi. away, with no offer of transportation to Dublin. This airline needs to get its act together. BUYER BEWARE!
Home Aer Lingus review by K 2016-04-05
