
Aer Lingus
About Aer Lingus
Passenger ratings
Overall Value for Money
2.9
From 104 reviews
Seat and Cabin Space
3.0
From 100 reviews
Customer Service
3.1
From 108 reviews
In Flight Entertainment
3.3
From 79 reviews
Baggage Handling
2.2
From 5 reviews
Check-in Process
2.1
From 9 reviews
Meals and Beverages
3.0
From 90 reviews
Recommend Airline
37.6%
From 109 reviews
Latest reviews
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Good experience with Aer Airline.
10 / 10

Where do I even start the rant from? The leg space in standard seats were designed for dwarfs I think. Staff is very unfriendly. Can’t count how many times I was woken up by staff and their trolleys hitting random body parts while sleeping (and it’s extremely hard for me to fall asleep on plane). They’re not there to ensure your comfort. They’re rude and feels like they do you a favour every time you ask for something. The food is a joke, my 12 year old can cook a better dinner, disgusting, gives you terrible gas. Do not choose this airline, there are much better ones, with free wi fi too. Thank you NOT aer lingus
2 / 10

I missed my flight from AMS Amsterdam to DUB Dublin because I could not get my boarding pass unless I stood in line at the Check-in/Ticket Counter. The real problems were the Kiosks available for passengers who can print their own boarding passes did not have the Aer Lingus app and there was only ONE PERSON at the Check-in/Ticket Counter, with a line of passengers that was very long, and I had arrived nearly 3 hours before my flight was scheduled to depart. I missed my flight, came back to the Check-in/Ticket Counter and there was no one there. Aer Lingus basically made me miss my flight then abandoned me at an airport in a foreign country. Two AMS representatives got me over to SwissPort which is affiliated with Aer Lingus. SwissPort got me on another flight to get home to LAX Los Angeles. I was on my feet for 8 hours during this whole ordeal and got home very late. I found out later that Aer Lingus has a reputation for passengers missing flights, small staff of employees at many locations, and NOT GIVING A DAMN about their passengers. I strongly advise: Stay away from Aer Lingus!
1 / 10
