Etihad rolls out COVID-19 risk assessment tool

Geoffrey Thomas

By Geoffrey Thomas Mon Jun 22, 2020

Etihad Airways is partnering with Austrian-based healthcare technology company Medicus AI to launch a COVID-19 risk-assessment tool that will empower passengers to make informed decisions about traveling. Powered by Medicus AI’s technology, the risk-assessment tool will guide Etihad’s passengers in evaluating the probability of having contracted the COVID-19 coronavirus by responding to a set of 22 questions. The self-administered assessment, which takes less than five minutes to complete, is based on World Health Organisation (WHO) guidelines that are updated daily. With this risk-assessment tool, passengers will understand their individual probability of having contracted the virus alongside advisories and recommendations, allowing them to make informed decisions about traveling. Frank Meyer, Chief Digital Officer, Etihad Airways, said: "As flying operations begin to resume globally, we want to empower our guests to make informed decisions on travel. Partnering with Medicus AI on this innovative new tool is just one of the ways we are adapting our operations and guest experience to meet the new demands placed on the travel industry as a result of COVID-19.” Dr. Baher Al Hakim, Chief Executive Officer, Medicus AI, said: “We are proud to support Etihad Airways in their efforts to ensure the safety of its passengers and crew as the world returns to normalcy. Our initial efforts at the start of the pandemic were to help provide assessment and monitoring tools, and as needs shift, our efforts have evolved to help our partners bring people back to their day-to-day life in a safe manner.” The tool is now available to passengers on Etihad.com and soon on the Etihad Airways mobile application on the Apple iOS, Android and Huawei platforms, and will be accessible in English, with additional language editions such as Arabic, French, German and Portuguese being added in phases.  

Have questions or want to share your thoughts?

Comments

No comments yet, be the first to write one.

Latest news and reviews

View more
BREAKING NEWS: Iraq airspace reopens – what this means for global aviation
Airline News

BREAKING NEWS: Iraq airspace reopens – what this means for global aviation

Apr 8, 2026

Josh Wood
Rising fuel prices are pushing airfares up – what travellers need to know
Airline News

Rising fuel prices are pushing airfares up – what travellers need to know

Apr 8, 2026

Josh Wood
US aviation safety under scrutiny – what the data really shows
Airline News

US aviation safety under scrutiny – what the data really shows

Apr 2, 2026

Josh Wood
Delta A330 engine fire forces emergency landing
Airline News

Delta A330 engine fire forces emergency landing

Mar 31, 2026

Sharon Petersen

Featured articles

View more
BREAKING NEWS: Iraq airspace reopens – what this means for global aviation
Airline News

BREAKING NEWS: Iraq airspace reopens – what this means for global aviation

Apr 8, 2026

Josh Wood
How did an Air Canada Express CRJ900 collide with a fire truck at La Guardia?
Airline News

How did an Air Canada Express CRJ900 collide with a fire truck at La Guardia?

Mar 23, 2026

Dev Lunawat
Rising fuel prices are pushing airfares up – what travellers need to know
Airline News

Rising fuel prices are pushing airfares up – what travellers need to know

Apr 8, 2026

Josh Wood
US aviation safety under scrutiny – what the data really shows
Airline News

US aviation safety under scrutiny – what the data really shows

Apr 2, 2026

Josh Wood