Emirates gets US nod for biometric boarding

Steve Creedy

By Steve Creedy Mon Sep 23, 2019

Emirates is talking with authorities from other countries about biometric boarding after receiving approval to offer the technology on flights to the US. The approval came after a successful trial on services from Dubai to New York and Los Angeles. READ: More than 150,000 stranded after Thomas Cook collapses. The Dubai-based airline says it is the first carrier outside the US to receive approval for biometric boarding from US Customs Border Protection (CBP) and expects to implement for all 12 of its American destinations by year-end. It has also started rolling out biometric boarding for passengers on the US end with the system in place on its Washington-Dubai flights with more to come.
The airline says the process reduces the time for identity checks to two seconds or less and does not require pre-registration. Customers who choose not to use the technology can simply approach the gate desks. Emirates does not store any biometric records of its customers and says the data is managed securely by CBP. The pilot program through the July to August peak period involving the New York and Los Angeles services saw some flights achieving 100 percent biometric boarding. The system clicks the passenger's photo at the boarding ate and this is then matched against CBP's gallery in real-time to verify the person's identity in two seconds or less.
Emirates cautions that the system may not work for those who haven't traveled to the US. for a long time or whose images are not in CBP's gallery. “Our ultimate aim is to help our passengers travel paperless, without the need for passports and IDs,’’ Emirates Group Security divisional vice president Dr Abdulla Al Hashimi said. “Biometric boarding is one more step in streamlining processes at our hub using digital technology, saving our customers time and giving them peace of mind. “We are talking with authorities of several countries to make security using facial recognition technology more acceptable and accessible." The announcement came as global aviation security symposium AVSEC Global 2019 was being held in Dubai.
Emirates currently flies to New York, Newark, Boston, Chicago, Dallas, Houston, Los Angeles, San Francisco, Seattle, Washington, D.C., Orlando and Fort Lauderdale.    

Have questions or want to share your thoughts?

Comments

No comments yet, be the first to write one.

Latest news and reviews

View more
Vietjet signs with Starlink to bring free high-speed Wi-Fi to its entire network
Airline News

Vietjet signs with Starlink to bring free high-speed Wi-Fi to its entire network

Sep 25, 2026

Dev Lunawat
United Airlines older Polaris better than you think
Airline Ratings review

United Airlines older Polaris better than you think

Sep 25, 2026

Airline Ratings
airBaltic economy is one you must fly
Airline Ratings review

airBaltic economy is one you must fly

Sep 24, 2026

Josh Wood
Icelandair's unremarkable trans-atlantic 737 MAX
Airline Ratings review

Icelandair's unremarkable trans-atlantic 737 MAX

Sep 22, 2026

Josh Wood

Featured articles

View more
China Southern economy review: Perth to Guangzhou direct and why the city is worth the stop
Airline News

China Southern economy review: Perth to Guangzhou direct and why the city is worth the stop

Sep 15, 2026

Sharon Petersen and Sandy West
Cathay Pacific vs British Airways: which airline wins Hong Kong to London?
Airline News

Cathay Pacific vs British Airways: which airline wins Hong Kong to London?

Sep 8, 2026

Sharon Petersen
Is HK Express the Best Low-Cost Airline for Food and Shopping?
Airline News

Is HK Express the Best Low-Cost Airline for Food and Shopping?

Sep 17, 2026

Airline Ratings
United Airlines older Polaris better than you think
Airline Ratings review

United Airlines older Polaris better than you think

Sep 25, 2026

Airline Ratings