IndiGo has introduced a new feature allowing female passengers to see which seats are pre-booked by other women during web check-in. This initiative aims to enhance safety and comfort for women travelers, the Times of India reported.
IndiGo said it was proud of the new feature and claimed it would make travel better for women.
“IndiGo is proud to announce the introduction of a new feature that aims to make the travel experience more comfortable for our female passengers,” IndiGo said in a statement to CNN.
“We are committed to providing an unparalleled travel experience for all our passengers, and this new feature is just one of the many steps we are taking towards achieving that goal.”
This move follows several incidents on flights, such as a male passenger urinating on an elderly female passenger on an Air India flight in January 2023, a professor sexually assaulting a doctor on a Delhi-Mumbai IndiGo flight in July 2023, and a woman being groped on a Mumbai-Guwahati IndiGo flight in September 2023.
IndiGo said that this feature was introduced after market research to enhance the travel experience for female passengers.
IndiGo is India's largest air carrier, holding a 60.5 percent domestic market share in 2023, according to data from the Directorate General of Civil Aviation (DGCA).
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