About Viva Aerobus
Viva Aerobus is a low-cost airline based in Mexico, known for its affordable travel options across various destinations primarily within Mexico, with some routes extending to the United States and other parts of Central America. The airline was established with the aim of democratizing air travel in Mexico, making it accessible and affordable for a larger segment of the population. Since its inception, Viva Aerobus has focused on efficient operations, often utilizing secondary airports to reduce costs and pass savings on to its customers. This operational strategy has allowed the airline to remain competitive not only on pricing but also by offering more direct routes between cities, avoiding the hub and spoke systems traditional carriers commonly use.
Viva Aerobus operates a modern fleet designed to maximize efficiency and reduce environmental impact. It typically chooses aircraft that are known for their fuel efficiency, which helps in keeping operational costs down and supports the airline's low-cost strategy. By maintaining a uniform fleet, Viva Aerobus simplifies maintenance and training processes, which further aids in controlling expenses. This focus on cost-efficiency does not come at the expense of passenger comfort, as the airline equips its aircraft with amenities designed to provide a pleasant travel experience while maintaining a high degree of efficiency.
The services offered by Viva Aerobus are tailored to meet the needs of budget-conscious travelers. While basic, the services ensure that passengers have a comfortable and safe journey without unnecessary frills. Passengers can expect basic amenities and the option to purchase additional services, allowing for a customizable travel experience that aligns with their needs and budget. The airline also leverages technology effectively, offering a seamless online booking and check-in process, which enhances customer convenience and aligns with the preferences of modern travelers. Overall, Viva Aerobus continues to fulfill its mission of providing accessible and affordable air travel, catering to a broad demographic of travelers in the regions it serves.
Overall Value for Money
1.6
From 19 reviews
Seat and Cabin Space
2.2
From 17 reviews
Customer Service
1.5
From 19 reviews
In Flight Entertainment
1.3
From 11 reviews
Baggage Handling
1.0
From 8 reviews
Check-in Process
1.2
From 9 reviews
Meals and Beverages
1.8
From 13 reviews
Recommend Airline
8.7%
From 23 reviews