About Vietnam Airlines
Vietnam Airlines, the national carrier of Vietnam, was established as a state-owned enterprise. Over the decades, it has played a crucial role in connecting Vietnam with the world, supporting the country's economic, cultural, and social integration into the global community. The airline's formation marked the beginning of commercial aviation in Vietnam, aiming to fulfill domestic and international transportation needs. The growth of Vietnam Airlines has been closely tied to the nation's post-war reconstruction and subsequent rapid economic growth, transitioning from a modest fleet and limited regional reach, and growing into a formidable player on the global stage. Throughout its history, the airline has focused on expanding its network, modernizing its operations, and improving service quality to meet rising demand and expectations.
Vietnam Airlines boasts a diverse fleet designed to serve a wide range of destinations globally. Their aircraft are equipped with the latest in aviation technology, emphasizing safety, efficiency, and comfort. Operating both short-haul and long-haul flights, the airline facilitates not only international travel but also domestic connectivity across various cities and provinces in Vietnam. This broad network ensures that the airline plays a pivotal role in boosting tourism as well as economic ties within the region and beyond. Throughout its operations, Vietnam Airlines has prioritized sustainability, adopting more fuel-efficient practices and technologies to minimize environmental impact, aligning with global trends towards greener aviation practices.
In terms of services, Vietnam Airlines is recognized for its commitment to customer satisfaction, offering a variety of classes with tailored amenities to cater to different passenger needs. The airline focuses on providing a distinct Vietnamese hospitality experience, combining traditional elements with modern service standards. Onboard services include gourmet meals inspired by Vietnamese cuisine, entertainment options, and comfort enhancements typical of a premium carrier. Moreover, Vietnam Airlines places a strong emphasis on punctuality and reliability, striving to maintain a reputation for on-time performance. Their participation in global airline alliances has also expanded their service capabilities, providing passengers with enhanced connectivity and streamlined travel experiences across multiple countries.
Overall Value for Money
3.0
From 92 reviews
Seat and Cabin Space
3.1
From 89 reviews
Customer Service
2.8
From 93 reviews
In Flight Entertainment
2.6
From 72 reviews
Baggage Handling
2.6
From 8 reviews
Check-in Process
2.5
From 8 reviews
Meals and Beverages
3.2
From 84 reviews
Recommend Airline
39.4%
From 94 reviews