
Swiss International Air Lines
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About Swiss International Air Lines
Ratings
Safety
Product
Passenger rating
See more about Swiss International Air Lines safety ranking
Passenger ratings
Overall Value for Money
2.3
From 76 reviews
Seat and Cabin Space
2.7
From 68 reviews
Customer Service
2.7
From 76 reviews
In Flight Entertainment
2.6
From 66 reviews
Baggage Handling
2.4
From 20 reviews
Check-in Process
2.2
From 25 reviews
Meals and Beverages
2.9
From 68 reviews
Recommend Airline
28.4%
From 74 reviews
Latest reviews
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what a bad airline this is and easily comparable to budget airline. Easyjet is even much better at their game and service. No wonder their ranking went super down. I would never recommend. Plane is always dirty, staff is rude (they think they’re superior than the customers) flight always delayed, expensive for no reason (500CHF for 1hr of a flight booked months in advanced)
1 / 10

Rude desk attendants. My carry-on was 2kg over. I told them I can remove a packing cubes and use it as a personal item, they refused to let me open my suitcase. They told me I had to pay 70 euro, but they tried charging me double! Luckily it was corrected. Would not recommend
2 / 10

Denied boarding on SWISS flight despite arriving while boarding was still happening and the aircraft door was open. No explanation given at the gate. Days later they claimed “unruly behavior,” which I dispute and have video evidence against. No help, no hotel, no accountability.
3 / 10
