About Sun Express

Sun Express is a prominent airline known for its robust operations facilitating air travel particularly between Europe and Turkey. The airline was established through a joint venture between two major national airlines, one being Turkish and the other German. This strategic partnership was aimed at catering to the demand for air travel between Germany and the burgeoning Turkish tourist destinations, capitalizing on the expansive tourist traffic. Over the years, Sun Express has broadened its routes to include a variety of important international destinations, thereby expanding its footprint and becoming an integral bridge between Turkey and various European countries. The airline’s establishment was driven by the need to offer direct, non-stop services connecting tourists and families, which it has successfully continued to do over the years. The fleet of Sun Express is notably modern, adapting continuously to incorporate advances in aviation technology for improved efficiency and customer satisfaction. The airline prioritizes environmental considerations and passenger comfort in its fleet acquisitions, maintaining an array of jets that are well-suited for short to medium-haul flights. This focus ensures that the airline not only sticks to high standards of operational efficiency but also caters to the contemporary demands of travelers seeking eco-friendly travel options. Their aircraft are regularly updated and maintained to address safety and technical advancements, enforcing the airline’s commitment to safety and reliability. Sun Express is highly committed to providing exemplary services that address a wide array of customer needs and preferences. It offers an appealing balance of value and comfort, making it a preferred choice for both leisure and business travel. The in-flight services include a range of meal options, entertainment selections, and comfortable seating arrangements, designed to enhance the passenger experience while traveling. Their customer service is structured to facilitate a smooth travel process from booking to arrival, including an easy-to-use online platform that complements their customer support. Sun Express has also been involved in various community engagements and sustainability initiatives, showcasing its commitment not just to its passengers but also to the wider societal impact.

Overall Value for Money

2.7

From 3 reviews

Seat and Cabin Space

1.8

From 4 reviews

Customer Service

2.3

From 3 reviews

In Flight Entertainment

1.5

From 2 reviews

Baggage Handling

2.0

From 2 reviews

Meals and Beverages

1.3

From 3 reviews

Check-in Process

2.0

From 2 reviews

Recommend Airline

33.3%

From 3 reviews

Latest Passenger Reviews for Sun Express

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Anna Lucas
Anna LucasNov 12, 2025
Copa Airlines

I've flown Copa twice, once from Washington, D.C., IAD, and once from Denver, DIA. Both, I thought, were great experiences. When flying from IAD, my flight was delayed from Washington to Panama City, resulting in me missing my connection to Guatemala City. However, although this was annoying, it was handled very well. Because I missed the last connection of the night, the airline put every passenger on the plane up in a hotel in Panama City, a very nice one called Hotel Megatropolis, at no cost to us. They also bussed us there, and gave us meal vouchers. They also automatically rebooked us on the next flight out in the morning, and then gave us a time in the morning to be bussed back to the airport, early enough for everyone to make their connections without a time crunch. I was an 18-year-old female solo traveller for this trip, and I felt very safe and relaxes with this hiccup in the trip. My morning flight to Guatemala City was easy and on-time, and my trip back to Dulles a week later was uneventful. A few months ago, in May, I also flew Copa again from Denver, DIA, to Panama City, and used Copa's stopover program for two days, which was very easy and unproblematic, and then flew from Panama City, to Nassau, Bahamas. I had some issues with seat assignment, where I booked my ticket and it said I had chosen my seats, yet when I checked the reservation a few weeks later, they weren't there, but I called Copa customer service and they were able to help me fix it very quickly, and they spoke good english. This was also a very easy flight otherwise, no hiccups with this trip, and the flights were on-time. I understand some people have had bad experiences with this airline, but I personally have only had good experiences and would definitely recommend it to anyone looking to book affordable flights to/from Central and South America, or the Carribean.

4 / 10

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