About PAL Express
PAL Express, originally known as Air Philippines and later rebranded as Airphil Express, is a budget airline that operates under the broader umbrella of Philippine Airlines (PAL), the national carrier of the Philippines. This airline was established to provide passengers with a low-cost alternative for both domestic and regional flights. Over the years, it has played a significant role in enhancing the connectivity of various islands and cities within the Philippines, thereby fostering tourism and business ties across the region. PAL Express was conceived to complement the operations of its parent company by focusing predominantly on routes that cater to leisure travelers and price-sensitive customers.
The fleet of PAL Express is configured to meet the demands of the regional and domestic markets it serves, focusing on efficiency and frequency of flights. The aircraft are tailored to suit short to medium-haul routes, aligning with the demands and expectations of travelers looking for budget-friendly options. This strategic fleet utilization allows the airline to maintain competitive fare structures and frequent services, optimizing its operational costs while ensuring reliable service. The versatility in its fleet supports PAL Express's commitment to accessibility and regional connectivity, enhancing its ability to serve smaller airports not frequented by larger aircraft.
PAL Express offers a range of services aimed at providing value to its passengers without compromising on safety or comfort. The airline has streamlined its operations to focus on core services that appeal to its main clientele, such as efficient point-to-point travel, limited but thoughtful in-flight services, and integration with the loyalty programs of Philippine Airlines. This integration allows passengers to earn and redeem miles across a broader network of flights, adding value to each journey. Furthermore, PAL Express maintains a focus on customer service, with emphasis on hospitality and efficiency, drawing from its affiliation with the well-regarded service culture of its parent airline. Their service offerings have been designed to ensure that even budget-conscious passengers enjoy a pleasant and safe flying experience.
Overall Value for Money
2.1
From 8 reviews
Seat and Cabin Space
2.4
From 9 reviews
Customer Service
2.4
From 9 reviews
In Flight Entertainment
1.0
From 3 reviews
Baggage Handling
1.0
From 1 review
Check-in Process
1.0
From 1 review
Meals and Beverages
2.1
From 8 reviews
Recommend Airline
22.2%
From 9 reviews