
Hong Kong Airlines
About Hong Kong Airlines
Passenger ratings
Overall Value for Money
3.2
From 10 reviews
Seat and Cabin Space
3.1
From 10 reviews
Customer Service
3.4
From 10 reviews
In Flight Entertainment
3.1
From 8 reviews
Baggage Handling
2.3
From 3 reviews
Check-in Process
2.3
From 3 reviews
Meals and Beverages
3.2
From 9 reviews
Recommend Airline
40.0%
From 10 reviews
Latest reviews
View all
Mixed business and economy between our family, excellent service in both cabins. Highly recommend this airline, will definitely consider flying with them again.
10 / 10

Robbery by the gate!! When HK Airlines sold the ticket, they said one luggage is included and also free carry on. But when you booked the seat at the counter, they ask for luggage fees. From Shanghai to Hong Kong charging RMB 5000!! (almost over $700 US dollars for two luggage) It's too late to go back to ticket agent to verify. If you don't pay up, they will be "happily dump the luggage for you". This is like asking for your checking account info in the middle of your operations when you are helpless. THIS IS THE MOST DISGUSTING AIRLINES EVER!! DO NOT FLY THEM EVER!
2 / 10

Hong Kong Airlines is the worst airline to book flights with because they regularly change their schedules and do not care about what passengers have booked with them. I booked a flight in March of this year for travel in December and Hong Kong Airlines changed our flights twice costing me extra money to make changes to our hotels. At the end they offered me a full refund 3 months prior to departure when I had booked my flights 6 months prior. I told them the reason I booked my flights in advance was to get decent prices on flights and offering me a refund now would be useless as it would be impossible for me to find similar flights now. The airline did not seem to give a damn! Do not fly with them!
0 / 10
