About EVA Air

EVA Air is a prominent airline based in Taiwan that was established by the Evergreen Group, a global conglomerate known primarily for its shipping ventures. The airline has grown significantly since its inception, becoming one of Asia's leading carriers. It was founded to meet the growing demand for air travel in Asia and to complement its parent group's maritime services. EVA Air started operations focusing on passenger and cargo transportation, distinguishing itself through exceptional service quality and innovation in its offerings. Throughout its history, the airline has maintained a strong commitment to safety, customer satisfaction, and technological advancements to stay ahead in the competitive aviation industry. EVA Air boasts a diverse fleet that supports its extensive network of routes. The airline operates a mix of aircraft tailored to serve a variety of operational needs, from short regional flights to long-haul international travel. This versatility allows EVA Air to efficiently manage its flight operations and provide flexible travel options to its passengers. The carrier’s modern and well-maintained fleet aids in minimizing environmental impact, showcasing the airline's dedication to sustainability. Continual upgrades to its fleet ensure that EVA Air remains equipped with some of the latest aviation technologies, enhancing overall travel comfort and safety. Service-wise, EVA Air is recognized for its high standards of customer service, broad route network, and membership in a notable global airline alliance. This membership expands its reach, allowing for seamless travel through code-sharing and reciprocal loyalty rewards. EVA Air provides various classes of service to cater to different passenger needs and preferences, offering features ranging from luxury amenities in premium classes to functional and comfortable options in economy class. The airline is also acclaimed for its in-flight dining and entertainment options, which have earned it a favorable reputation among international travelers. Overall, EVA Air commits to delivering an excellent travel experience, continually working to enhance its services and amenities to better serve its global customer base.

Overall Value for Money

3.4

From 50 reviews

Seat and Cabin Space

3.7

From 49 reviews

Customer Service

3.3

From 51 reviews

In Flight Entertainment

3.8

From 49 reviews

Baggage Handling

3.4

From 8 reviews

Check-in Process

3.5

From 8 reviews

Meals and Beverages

3.4

From 49 reviews

Recommend Airline

58.3%

From 48 reviews

Latest Passenger Reviews for EVA Air

View All
Anna Lucas
Anna LucasNov 12, 2025
Copa Airlines

I've flown Copa twice, once from Washington, D.C., IAD, and once from Denver, DIA. Both, I thought, were great experiences. When flying from IAD, my flight was delayed from Washington to Panama City, resulting in me missing my connection to Guatemala City. However, although this was annoying, it was handled very well. Because I missed the last connection of the night, the airline put every passenger on the plane up in a hotel in Panama City, a very nice one called Hotel Megatropolis, at no cost to us. They also bussed us there, and gave us meal vouchers. They also automatically rebooked us on the next flight out in the morning, and then gave us a time in the morning to be bussed back to the airport, early enough for everyone to make their connections without a time crunch. I was an 18-year-old female solo traveller for this trip, and I felt very safe and relaxes with this hiccup in the trip. My morning flight to Guatemala City was easy and on-time, and my trip back to Dulles a week later was uneventful. A few months ago, in May, I also flew Copa again from Denver, DIA, to Panama City, and used Copa's stopover program for two days, which was very easy and unproblematic, and then flew from Panama City, to Nassau, Bahamas. I had some issues with seat assignment, where I booked my ticket and it said I had chosen my seats, yet when I checked the reservation a few weeks later, they weren't there, but I called Copa customer service and they were able to help me fix it very quickly, and they spoke good english. This was also a very easy flight otherwise, no hiccups with this trip, and the flights were on-time. I understand some people have had bad experiences with this airline, but I personally have only had good experiences and would definitely recommend it to anyone looking to book affordable flights to/from Central and South America, or the Carribean.

4 / 10

Share your thoughts and experiences

or

By joining our newsletter, you agree to our Privacy Policy